Artificial Intelligence

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Title VII and the Use of AI in Employment Decisions

Employers are increasingly turning to artificial intelligence (“AI”) for assistance in making employment decisions, and although AI can eliminate disparate treatment, employers should be aware of the potential for disparate impact. Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination on the basis of race, color, religion, sex (including pregnancy, sexual ...
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Person's Ringing Service Bell Hold By Robot On Turquoise Background

The New Hospitality Balancing Act: Leveraging Artificial Intelligence While Showing Care for Your Guests

Hospitality is all about people: making them feel welcome, comfortable, and appreciated. Excellent guest experiences often center around attentive service and a personal touch. So what would happen if some of that human element were augmented by artificial intelligence – or replaced by it? Would it improve service, or make it feel robotic? In this ...
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Electronic brain and Concept of artificial intelligence(AI). Graphic of a digital brain and Human head outline made from circuit board, connecting on dark blue background.

AI Can Serve Up More Tricks Than Treats

On Halloween, it is fun to dress up and pretend to be someone else; online, however, when people “masquerade” as someone else, it can lead to scams, fraud, identity theft and more. With artificial intelligence (“AI”) tools readily available, it has become much easier for bad actors to dupe people into sharing credentials, providing access ...
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AI Notetaking Tools Are All the Rage – But Should You Use Them? Employers Should Weigh These Risks First

Perhaps you’ve asked an employee to take notes during a Zoom meeting, but they complained the task is difficult to manage while collaborating with teammates. Maybe you intended to document everything that transpired during an important call about a new strategic plan, but conversations moved too fast to track. Artificial intelligence can be a valuable ...
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7 Steps to Upskill Your Workforce for the AI Era

How prepared is your workforce for the ongoing AI revolution? It’s not about replacing humans with robots – it’s about reshaping the roles of your employees. As Executive Chairman of the World Economic Forum Klaus Schwab recently said, “In the new world, it’s not the big fish which eats the small fish, it’s the fast ...
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Giant robot throwing man in a trash can. Artifical intelligence replacing jobs concept. Vector illustration.

EEOC Breaks New Ground by Settling First-Ever AI Discrimination Lawsuit: 10 Pointers to Avoid Robot Bias

We’ve reached another milestone in the AI revolution: the federal agency charged with enforcing anti-bias laws just recorded its first-ever settlement in a case involving AI discrimination in the workplace. The Equal Employment Opportunity Commission’s (EEOC’s) August 9 legal filing in a New York federal court revealed that a tutoring company agreed to pay $365,000 ...
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