Hospitality employers are incorporating AI into nearly every aspect of their business, from the front of the house to the back of the house. You’re likely seeing the impact in recruiting, workforce management, operations, guest services, and more. While these
A survey released last week showed that 71% of Americans approve of labor unions, the highest reading tracked since the 1950s. But union membership has been moving in the opposite direction for decades, and today just 5.9% of private sector
The Department of Justice (“DOJ”) recently implemented a rule requiring all state and local government entities to meet technical website and mobile application accessibility standards to ensure that all content is accessible by individuals with disabilities. As website accessibility lawsuits
Human trafficking doesn’t always look the way you expect, and it can happen in any hotel. Could your team recognize the warning signs? In this training from HospitalityLawyer.com®, Brad Bonnell and Salvatore Caccavale, joined by moderator Stephen Barth, help hotel
A Legionnaires’ disease outbreak on Manhattan’s Upper East Side has sickened dozens of people since early July, hospitalized more than a dozen, and claimed at least five lives this month, putting the spotlight on a workplace safety issue that many
The one-minute takeaway Business interruption claims in hospitality are growing. Operators who recover fastest aren’t just better insured; they’re better prepared. Here’s where to start. Hospitality operators know better than most that business continuity depends on being prepared for the
The One-Minute Takeaway: Workplace violence toward workers in the hospitality industry goes beyond physical harm. Recognizing and addressing more common issues like customer verbal abuse, threats, intimidation and harassment can help prevent escalation and keep your workforce safe. When people
The final season of Hulu’s critically acclaimed kitchen drama The Bear is set to kick off on June 25, and no doubt it will continue to captivate audiences with its chaotic, high-pressure portrayal of restaurant life. The series follows Carmy Berzatto, a fine-dining
For many employees, an international assignment or business trip is an exciting professional opportunity. But for LGBTQ+ employees, travel to certain countries may involve additional obstacles, including safety concerns, privacy issues, and legal or cultural risks. More than 60 countries
Employers now have a roadmap from the federal government on how best to comply with workplace anti-discrimination laws under the Trump administration. The Equal Employment Opportunity Commission (EEOC) just released an updated National Enforcement Plan yesterday that replaces the last
The current definition of traveler “duty of care” should be refreshed to reflect the world as it exists today. Technology and communication advances give travelers access to more information than ever before – information they expect their organizations to rapidly
U.S. immigration agencies are rapidly expanding their use of Artificial Intelligence (AI) in case processing, fraud detection, and security screening. While these systems are intended to improve efficiency, they are also contributing to a measurable rise in Requests for Evidence
