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Legal Developments in the U.S. and EU, Growing Concerns with Generative AI, Chargeback Challenges, and EU Commission’s Designation of Booking.com Under DSA

This week’s Update features a number of important legal updates – both in the U.S. and in the EU.  The next 6-9 months should prove to be interesting as the EU moves forward with the implementation of its new digital legal framework – the Digital Services Act (DSA) and Digital Markets Act (DMA).  I hope ...
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Travel Safety & Security (Especially for Women)

Traveling is often a fun and enchanting experience which can distract you from the potential dangers that come with it. Similarly, if you often travel for business, the repetition or tediousness of travel can desensitize you to the risks. For some, however, travel safety is always at the forefront of their minds. This can be ...
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A US Legal Perspective on Global and Domestic Business Travel

How do the US 50 states’ workers’ compensation laws protect US businesses and their global and domestic travelers at home and abroad? Business Travel by United States companies has grown exponentially over the past years.  As a result, both the foreseen and unforeseen liabilities for businesses and their traveling employees raise viable concerns for all ...
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Managing Travel Risk in a Pandemic

There are no modern precedents for the speed and scope with which COVID-19 has disrupted virtually every aspect of human interaction. Within these disruptions are the tectonic shifts impacting how people travel. For the moment, managing travel risk is relatively straightforward, as it’s incredibly difficult to travel internationally. As restrictions are eased and governments unlock ...
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Resources to Combat the Coronavirus

This ConvergeBlog post features several articles that provide valuable information about COVID-10, or the Coronavirus. It is our hope that these articles can assist the travel and hospitality industries to combat the virus and manage the risks that come with it. We will continue to add links with updated information and valuable tips For more ...
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Recent Trends in Hotel Violence, Insurance, and Legal Liabilities

“A hotel has a duty to adopt reasonable security measures to protect guests from foreseeable harm. Foreseeability can be established from past circumstances that are likely to be repeated.” Judge Karen Morris, “Hotel security requires vigilant attention,” Hotel Management, 19 August 2019. In this brief, Jeff M. Moore, PhD, will discuss recent trends in hotel ...
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Wildfire Severity Factors and Risk Mitigation Tips

A wildfire is considered any unwanted or unplanned fire burning in forest, shrub, or grass. Wildfires are one of the most destructive natural disasters that exist and occur year-round all over the world. Some of the most common areas susceptible to wildfires are as follows: Western US: August – December Southeastern US: October – December ...
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Risk Mitigation Measures for LGBTQ Personnel

Discussing sexually sensitive subject matter with students or employees ensures their awareness of and mitigates associated risks. Different countries present different societal attitudes on issues such as public displays of affection, projection of sexuality in dress and mannerisms, and LGBTQ concerns; traveler safety and health depend on those travelers receiving accurate and timely information about ...
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Travel Risk Mitigation

BUSINESS TRAVELER OVERVIEW SAFETY AND SECURITYGlobal Business travelers may enjoy the fact that the hotel provides a complimentary breakfast and reliable Wi-Fi, but what they value most is a better sense of security when they travel on behalf on their organizations, according to a joint survey conducted by American Global Business Travel and the Association ...
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