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Aggressive/angry boss complaining asian business woman(casual uniform) in cafe office

What Employers Can Learn from the Lizzo Lawsuit: Tips to Avoid Hostile Workplace Allegations

Singer-songwriter Lizzo was all over the headlines last week — but not for one of her latest hit songs. Instead, the Grammy-award-winning entertainer was sued by three former dancers asserting various claims, including hostile work environment and discrimination. While Lizzo and her brand denied the allegations, the situation is a cautionary tale for employers and ...
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Multiethnic group of people having business meeting through video call on laptop. View from shoulder of black man sitting at home office and working remotely.

Weighing the Pros and Cons of Monitoring Remote Workers: 5 Tips for Employers

Remote and hybrid work arrangements continue to reshape the way employers approach performance management, and many organizations are turning to technology to help supervise offsite workers. Whether an employer simply notes when remote workers are available online through a platform such as Teams or Slack or uses more sophisticated software to track keystrokes and other ...
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Foreground focus is on a glass jar labeled "tips" in chalk. The jar is sitting to one side on a rustic wooden table, full of coins and bills, with coffee shop scenery in the background.

Labor Department’s “New” Tip Credit Rule is Here to Stay…For Now: A 10-Step Plan for Hospitality Employers

A federal court just refused to block the U.S. Department of Labor’s infamous 80/20 rule, which applies to employers that take the tip credit toward their minimum wage obligation under federal wage and hour law – which means now’s time to ensure you’re in compliance. Several restaurant industry groups filed a lawsuit seeking to halt ...
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What Hospitality Operators Need to Know About Planned Workplace Vaccine Mandates

Many businesses were already implementing vaccine mandates, especially with the onset of the Delta Variant, and now the trend will be further accelerated with President Biden announcing plans to mandate that all employers with more than 100 workers require employees to be vaccinated or test for the virus weekly earlier this month. The following video ...
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Unmasking the Challenges: 7 Options for Managing a Partially Vaccinated Workforce

Now that most states, the CDC, and OSHA have (or may soon) lift mask mandates for vaccinated workers, what is an employer to do about revealing an employee’s vaccination status? Under any relaxed masking guidance applicable to those who are fully vaccinated, customers, visitors, and co-workers are likely to draw their own conclusions about the vaccination status ...
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5 Steps to De-escalating Mask Refusal

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. The following ...
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Avoiding Workplace Violence: Tips And Best Practices For Hospitality Employers

Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high rate of turnover, and the added responsibility of dealing with available cash. It is imperative ...
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Would You Drop to the Floor If Shooting Broke Out In Your Workplace?

With depressing regularity, we receive calls asking for guidance in evaluating and responding to potential workplace violence threats.  The threats are rarely serious but in this era, one can never ignore concerns.  There are no easy formulas to determine if a threat is genuine.  If you review the factors that may indicate that someone is ...
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