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Online Travel Update: OTA Marketing Shift, Google’s DMA and Wholesaler Woes Unveiled

With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s generally unfavorable response. Other news: Hotels under pressure to respond as OTA competition for guests lead gen explodesJanuary 25, 2024 via Hospitality ...
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Group Sales and Event Contracting During (and After) COVID-19

1. In The Beginning: February/March 2020 Certain challenges associated with group sales and event contracting have made the coronavirus pandemic that much more difficult for hoteliers, many of whom rely on large meetings, events and programs to generate profit. In particular, the concept of suspending or delaying performance during the pendency of a force majeure ...
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Cannabis and Hemp: Up in Smoke? How the Hospitality Industry Can Avoid Traps for the Unwary

The director of your spa program calls, noting that your top competitor is offering CBD-infused massages. Your marketing team wants to engage in “Canna-Tourism,” encouraging guests to visit the property because it is within walking distance of a hot new dispensary. And your F&B director has big plans for a new menu focusing on cannabis- ...
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