Guest Safety

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Black female housekeeper replenishing toiletries in guest rooms in a hotel

Safety & Security: Best Practices for Housekeepers in Hotels

This four-part video series from HospitalityLawyer.com® focuses on essential housekeeping safety and security practices in the hotel industry. Moderated by Stephen Barth, with expert insights from Brad Bonnell, Vince Vittatoe, and Salvatore Caccavale, the series provides housekeepers with critical knowledge and actionable steps to enhance hotel safety. This series equips management and housekeepers with the ...
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Hotel Safety and Security Risks to Owners, Operators & Insurance

The extent of liability to the owner, operator, and insurer of a hotel for any injury to a guest on the premises must always be determined on a case-by-case and state-by-state basis. However, there are some general principles that can be helpful in mitigating risk for each of the aforementioned parties when a guest is ...
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Compliance: Common Sense Approach to Ensure Guest Safety

Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we honor Tony annually at The Hospitality Law Conference in Houston by recognizing others with the Anthony G. Marshall award for ...
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