Human Resources - HospitalityLawyer.com®

Avoiding Workplace Violence: Tips And Best Practices For Hospitality Employers

by C. Crystal Enekwa in Human Resources, Risk Management, Safety & Security. Posted December 15, 2018

Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high rate of turnover, and the added responsibility of dealing with available cash. It is imperative ...

Why Employee Engagement Is Vital for Success

by Hotel News Now in Human Resources. Posted January 29, 2016

By Michele Sarkisian Given that hospitality employs one in 11 people in the United States, the topic of employee engagement is certainly relevant to the industry. Travel choices, whether business or leisure, are often discretionary and subjective. If the realized experience does not match or beat expectations, the customer may choose differently in the ...

A TED Talk’s Roadmap for Staying Calm When an Active Shooter’s at the Door

by Travis Vance in Food & Beverage, Human Resources, Insurance & Loss Prevention, Lodging, Safety & Security. Posted January 27, 2016

An armed gunman just entered your workplace. You’re under stress. What is the first thing you and your management team do? Does someone call the police? Do you run? Fight? Hide? Is there a security guard? What does he or she do? What do your employees do? Do you know the precise, step-by-step actions that ...

Workplace Violence – How to Deal with a Disgruntled Ex-Employee

by AFIMAC Global in Human Resources, Insurance & Loss Prevention. Posted January 5, 2016

by Joseph Schollaert You are an executive working intently in your office when your assistant calls and informs you that a disgruntled ex-employee has shown up at the facility with a weapon and is threatening employees. Will you know what to do, or better yet, what not to do? Workplace violence can be defined as ...

Active Shooter Response Planning

by Robert Shuster in Human Resources, Safety & Security. Posted August 27, 2015

With every news flash of a workplace active shooter incident, now almost monthly, it becomes increasingly evident that organizations/businesses/schools need an Active Shooter Response Plan. Furthermore, this is not a one size fits all challenge. Granted, the plan from one organization or institution to another may have some common reaction guidelines. Most of the active ...

Limiting Off-Duty Access To The Hotel

by L. Brent Garrett in Human Resources, Lodging. Posted August 6, 2015

Many hospitality employers are surprised to learn that employees have a right under federal labor law to access the exterior, nonworking areas of the hotel property in their off-duty hours for union or other protected concerted activities. Hospitality employers are also surprised to learn that handbook rules prohibiting any off-duty employee access or conditioning off-duty ...

Reducing the “Insider Threat” Risk

by Steve Cocco in Human Resources, Legal, Safety & Security. Posted June 15, 2015

We recently provided guidance on reducing the all hazards threat to small business. Readers may remember that we touched on physical threats to your infrastructure and equipment stemming from broken or damaged structures, debris in hallways or access routes, faulty electrical lines, etc. We made brief mention of the “insider threat” but did not dwell ...

Taking Care of Employees Assigned Abroad

by Danielle Urban in Human Resources. Posted June 13, 2015

So your company is expanding and, for the first time, you’ll be sending key employees abroad to work in other markets. While the opportunities for expansion may appear limitless, so is your potential liability for failing to protect your employees from the myriad problems they may face while traveling on business. While some risks may ...

When Bad Things Happen to Good People – Workplace Violence

by Jim Rovers in Human Resources. Posted June 11, 2015

Workplace violence has become an all too often occurrence these days. I’m still surprised at the lack of planning for terminations. In many cases, senior management is telling security and HR they are over reacting. Duty of Care requires that you protect people from harm where you know there is a potential risk. If you don’t take ...

Employee Theft – Protecting More Than Property

by Andria Ryan in Human Resources, Insurance & Loss Prevention. Posted June 11, 2015

The problem of employee theft in hotels is an age-old problem. Businesses lose billion of dollars each year in employee theft. And hotels, by nature, present numerous opportunities for employee theft from guests and the house. Theft in a hotel can take many forms – from identity theft to credit card fraud to theft of ...

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