Insurance & Loss Prevention ( Page 3 )

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Compliance: Common Sense Approach to Ensure Guest Safety

Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we honor Tony annually at The Hospitality Law Conference in Houston by recognizing others with the Anthony G. Marshall award for ...
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Workplace Violence – How to Deal with a Disgruntled Ex-Employee

by Joseph Schollaert You are an executive working intently in your office when your assistant calls and informs you that a disgruntled ex-employee has shown up at the facility with a weapon and is threatening employees.  Will you know what to do, or better yet, what not to do? Workplace violence can be defined as ...
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Would You Drop to the Floor If Shooting Broke Out In Your Workplace?

With depressing regularity, we receive calls asking for guidance in evaluating and responding to potential workplace violence threats.  The threats are rarely serious but in this era, one can never ignore concerns.  There are no easy formulas to determine if a threat is genuine.  If you review the factors that may indicate that someone is ...
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Legally Speaking: Avoiding Bath Fall Liability

Some issues in hotel law come and go. Falls in slippery bathtubs have a sticking quality. Liability in this type of lawsuit can be avoided but it takes some attention to those porcelain bastions of cleanliness. In the typical case a guest is showering, loses his balance and falls. Because floors and walls surrounding showers are ...
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N.fowleri Infections Update

Naegleria fowleri is an amoeba common to warm bodies of fresh water, including lakes and unchlorinated or poorly chlorinated swimming pools. This amoeba can infect the human nervous system and induce a lethal form of encephalitis when a victim insufflates contaminated water deep into the nasal cavities; while infection is relatively rare, only one percent ...
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Hotel Pools: Another Potentially Hazardous Amenity

We wrote about the hazards inherent in hotel balconies last week, but that isn’t the only potentially troublesome amenity that hotel owners and operators must review. Hotel swimming pools seem innocuous enough to most guests and hotel staff, but as a deep body of water, they present a drowning hazard nonetheless. Hotel management should consider ...
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Staying Vigilant for Your Guests: Hotel Safety, Scam Awareness, and Hacking Defense

No guest wants to feel insecure about the safety of his/her person, belongings, and bank account when staying at a hotel. No hotel owner wants his/her guests to feel this way, either! But the threat exists, and in our world of rapidly advancing technology, it evolves by the day. Hotel owners must take effective, adaptive ...
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Small Business Safety and Threat Reduction

A Basic Guide To Conducting a Threat Assessment For Your Small Business How does the small business owner detect and prevent physical and cyber threats to the enterprise? Is it necessary, worthwhile or should anyone really care? With everything else for the shopkeeper to do, between ordering and inventorying merchandise, training employees and trying to ...
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Compliance in Corporate Travel

How well do your employees follow company guidelines for business travel? Are there areas in your travel program where improved compliance could save you more? As demand for air travel and accommodation increases and market conditions continue to change, traveler compliance will become even more important for corporates keen to maintain control of their travel ...
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