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Challenges With Hotel Staffing Contracts

The following video features Stephen Barth, Founder of HospitalityLawyer.com®, and Andria Ryan, Partner of Fisher Phillips, having a discussion on hospitality staffing company contracts. Tune in to the conversation for insights on utilizing staffing agencies, staffing contracts, and the impact they can have on hotels or restaurants.
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5 Steps to De-escalating Mask Refusal

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. The following ...
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Reopening Closed Buildings: Legionella and Other Health Risks

Reopening a closed building, or portions of a building, after an extended shutdown can be more complicated than just unlocking the doors and turning on the lights.  The unprecedented shutdowns and reduced operations at a wide variety of commercial buildings and structures, ranging from office buildings and retail stores to hotels and restaurants, as a ...
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Managing Travel Risk in a Pandemic

There are no modern precedents for the speed and scope with which COVID-19 has disrupted virtually every aspect of human interaction. Within these disruptions are the tectonic shifts impacting how people travel. For the moment, managing travel risk is relatively straightforward, as it’s incredibly difficult to travel internationally. As restrictions are eased and governments unlock ...
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Resources to Combat the Coronavirus

This ConvergeBlog post features several articles that provide valuable information about COVID-10, or the Coronavirus. It is our hope that these articles can assist the travel and hospitality industries to combat the virus and manage the risks that come with it. We will continue to add links with updated information and valuable tips For more ...
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people in white medical face mask

Pandemics and the Lodging Industry

As of the writing of this article, the Coronavirus pandemic is only a few weeks old, yet it is clear that this event is already having a significant impact on the travel industry. The World Health Organization (WHO) has declared the virus, now known as COVID-19, a global health emergency, and individual governments have imposed ...
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Two people face to face wearing masks

How Employers Can Respond to the 2019 Novel Coronavirus Outbreak

The 2019 Novel Coronavirus (“2019-nCoV” or “coronavirus”) is a respiratory illness that, with its spread to the United States, is raising important issues for employers. This guide explains the outbreak, the legal implications of it, and how employers should be responding now to employees who might have the virus, are caring for affected family members, ...
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Recent Trends in Hotel Violence, Insurance, and Legal Liabilities

“A hotel has a duty to adopt reasonable security measures to protect guests from foreseeable harm. Foreseeability can be established from past circumstances that are likely to be repeated.” Judge Karen Morris, “Hotel security requires vigilant attention,” Hotel Management, 19 August 2019. In this brief, Jeff M. Moore, PhD, will discuss recent trends in hotel ...
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Wildfire Severity Factors and Risk Mitigation Tips

A wildfire is considered any unwanted or unplanned fire burning in forest, shrub, or grass. Wildfires are one of the most destructive natural disasters that exist and occur year-round all over the world. Some of the most common areas susceptible to wildfires are as follows: Western US: August – December Southeastern US: October – December ...
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Risk Mitigation Measures for LGBTQ Personnel

Discussing sexually sensitive subject matter with students or employees ensures their awareness of and mitigates associated risks. Different countries present different societal attitudes on issues such as public displays of affection, projection of sexuality in dress and mannerisms, and LGBTQ concerns; traveler safety and health depend on those travelers receiving accurate and timely information about ...
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