Risk Management

Preventing Cybercrime

HOW TO RESPOND TO COMPUTER POP-UPS. In addition to being annoying, computer pop-ups or notifications are often the first step a cyber-criminal uses to victimize unsuspecting users. Be cautious of any notification or pop-up messages. Examples include emails that say you have to download something in order to see a greeting card or a message ...
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Severe Weather Business Continuity Planning

Severe weather is usually associated with thunderstorms but can refer to any dangerous or destructive weather event. Thunderstorms form due to instability in the atmosphere, and generally require a humid air mass, sufficient daytime heating of the air, interactions between frontal systems, and wind shear (change in wind speed or direction with height). Severe Thunderstorm ...
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The Most Frequent Hospitality Claims

Property ClaimsThe most common types of hotel property claims are: general water damage, sprinkler water damage, hail, wind, and fire. These five causes account for two-thirds of hotel property claims. Fortunately, they are commonly covered by first party property insurance. First party property coverage is for damage to a policyholder’s own property, not for damage ...
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Avoiding Workplace Violence: Tips And Best Practices For Hospitality Employers

Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high rate of turnover, and the added responsibility of dealing with available cash. It is imperative ...
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The Unique Challenges of Data Security in the Hospitality Industry

The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally recognized hotel and resort brands continue to suffer by cyber-attacks, including theft of payment card data from their retail and food/beverage outlets, and at times theft of guest data from reservations ...
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Mitigating Risk for Rogue Employee Speech

Generally, employers can be held vicariously liable for the tortious conduct of an employee committed within the scope of his or her employment.  This often arises in the context of negligence cases, such as automobile and workplace accidents.  However, employers can also be held liable for defamatory statements made by their employees when those statements ...
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Do You Need Event Security and How to Handle It

Preparing Hospitality Event Security Meetings and events are crucial to the growth of the US economy contributing $446 billion to GDP in 2016. Business services and the insurance company contributed the most to this figure followed by food & beverage, hotel & lodging and travel & tourism. Preparing for a hospitality event not only involves ...
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Disease Threats: How to Secure the Corporate Workplace

A proactive approach to local and international disease threats is an essential and often overlooked safeguard to business productivity and duty of care. Human capital is arguably worth more to a business than tangible assets, because it is often the key competitive advantage that distinguishes a business in the marketplace. Infectious diseases are a constant ...
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The Most Easily-Remedied Mistakes F&B Employers May Not Know They Are Making

INTRODUCTION. Restaurateurs spend months (and sometimes years) working with attorneys and other professionals preparing to open, dedicating countless hours to paperwork-intensive processes such as corporate formation, leases, permits, and the like. Unfortunately, by the time they are ready to hire employees and open their doors, they often do not cross the finish line with the ...
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