Risk Management

Global Guardian’s Worldwide Threat Assessment | March 2021

Once a year, Global Guardian publishes an overview of recent global security developments. It is no shock that this year has been markedly different than years past. For over a year, the news cycle has been dominated by COVID-19, overshadowing many important events and trends that will shape the future safety and security concerns of ...
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5 Steps to De-escalating Mask Refusal

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. The following ...
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The Top 5 Ways To Keep Your Employees Engaged (And Safe) Despite COVID Fatigue

When the pandemic first began, most employees were ready to pitch in and do their part to help reduce the spread of COVID-19. They adapted to remote working while attending to their children. Others understood they were deemed “essential workers” and adjusted to the new normal when coming to work, which included temperature checks, symptom ...
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Tools to Track Travel

With the well-ordered world of travel totally disrupted by COVID-19 travel restrictions, new solutions have quickly developed to track what’s open, what’s not, and what travelers must do to thread the needle from Point A to Point B.  The need to keep up with all the well-intentioned but constantly changing – and frequently confusing – restrictions, ...
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Data Privacy and Security Challenges During Re-Opening

The COVID-19 crisis and stay-at-home orders drastically changed corporate cybersecurity landscapes within an extremely compressed period of time. Almost every industry, including hospitality, rushed to introduce or increase the use of remote technology tools for work-related communication, including: Video Conferencing File Sharing Virtual Desktops Group Chat VPN Web-Based Applications and Tools Cyber criminals wasted little ...
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Cannabis and Hemp: Up in Smoke? How the Hospitality Industry Can Avoid Traps for the Unwary

The director of your spa program calls, noting that your top competitor is offering CBD-infused massages. Your marketing team wants to engage in “Canna-Tourism,” encouraging guests to visit the property because it is within walking distance of a hot new dispensary. And your F&B director has big plans for a new menu focusing on cannabis- ...
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Virtual Kidnapping

Travel data and personal information have become more accessible, making virtual kidnappings increasingly common. Although these threats can be difficult to avoid or detect, a proper risk plan can help prepare for such a situation. What is Virtual Kidnapping In a virtual kidnapping, the most common circumstances are that a demand is made, almost always ...
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Legal Perspective on the Health, Safety & Security Responsibilities for US Mobile Workforce

Ebola. Terrorism. H1N1. Civil unrest. SARS. Tsunamis. The Zika Virus. Sound familiar? These are all global issues that have become uncommonly understood terms in the United States. While these are now commonly understood terms, however, understanding how to prevent issues like these from happening is not o commonly understood. In particular, understanding how employers can ...
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fact or fake in black letters on yellow background

Confronting Misinformation During COVID-19

Rise of the ‘infodemic’ The Coronavirus pandemic has been accompanied by an unprecedented ‘infodemic’, according to the World Health Organisation. The huge volume of misinformation covers the causes of the virus, conspiracies around the actions of public bodies and unverified treatments and preventative measures. This onslaught of inaccurate information began relatively early on. A survey ...
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Are You Data-Ready for Duty of Care?

As companies prepare to restart their corporate travel programs, duty of care is at the forefront of all planning exercises. But as Timothy Manrow put it recently in his Converge blog post, “open for business does not automatically equate to safe for business” – so how can travel and risk management teams ensure the safety ...
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