Safety and Security

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New Jersey Becomes First State To Require Panic Devices In Hotels

New Jersey recently enacted legislation that requires hotels with at least 100 guest rooms to provide panic devices to certain employees. The purpose of the Panic Device Law is to protect hotel employees, often required to clean and cater to rooms on their own, from sexual assault, sexual harassment, and other unsafe working conditions. It ...
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Two Sides of the Hotel Security Equation

Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...
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Hotel and Large Venue Security: An Evolving Threat Environment Requires Innovative Practices

Much has been said and written of late with regard to the need to address hotel and large venue security, like sports stadiums, in the aftermath of the October 1, 2017 mass shooting in the vicinity of the Mandalay Bay hotel in Las Vegas.  But six months after the attack, in which 58 people were ...
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No one likes a copycat: How to avoid and protect yourself from a spoofed travel website

Many people are aware of email phishing schemes fraudsters use to collect personal information from unsuspecting victims. But many haven’t heard of another phishing method used by scammers, often unnoticeable to the naked eye—spoofed websites. This growing problem isn’t reserved for only banking or e-commerce sites. ARC recently reported two business travel agencies have fallen victim to ...
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Workplace Violence Fatalities Up in 2016

The Bureau of Labor Statistics recently published workplace fatality statistics for 2016 showing a 7-percent increase from 2015.  Within this increase, workplace violence and other injuries by persons or animals increased 23 percent to become the second-most common fatal event in 2016.  This increase represents an additional 163 cases to 866 in 2016.  Workplace homicides ...
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Sex Trafficking Continues to Raise Significant Concerns for the Hospitality Industry

A variety of lawsuits and legislative efforts across the U.S. are reinforcing that the hospitality industry plays a crucial role combating human trafficking in hotels, motels, and other facilities. They also demonstrate that anti-trafficking compliance and training can help not just battle the problem at the ground-level, but also reduce potential civil liability for owners/operators ...
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Hotel Operators Need to Address the Asymmetric Threat

It’s happened again-a terrible attack on a hotel, followed a few days later by the deadly commandeering of an ambulance and its subsequent use as a bomb. Afghanistan, more than 16 years after the US and its NATO allies first launched an all-out assault on the Taliban and Al Qaeda, continues to be a hotbed ...
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Security in Bars, Taverns, and Nightclubs

In many parts of countries around the world, the neighborhood bar provides a location for friends to gather. Taverns and restaurants offer patrons a place to drink and dine. Nightclubs offer a high energy atmosphere that combines dancing and the consumption of alcohol. Hotels, motels, and entertainment complexes often contain bars, taverns, restaurants and nightclubs. ...
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Understanding Post-Storm Business Interruption Coverage

The full extent of economic damage from this year’s devastating hurricanes—Harvey, Irma, Juan and Maria—will not be evident for some time. That impact is likely to extend well beyond the Gulf states, Puerto Rico and the Virgin Islands to the greater United States and even global economy. Damage to major oil refineries and chemical, plastics ...
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Defending Trade Secrets In The Gig Economy

Waking up to news of another major data breach seems to have become a daily routine. On the front pages and cable news, we hear about hackers, rogue governments, and shadowy figures involved with these data breaches. But too often we overlook the fact that most data breaches are not the stuff of Tom Clancy ...
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