Technology

5 Reasons Why You Should Hire a Chief AI Officer – and 5 Reasons Why You Shouldn’t

Is it the hottest job in corporate America – or is it a passing fad that will fade away in a matter of months? Either way, 2024 will be the year of the Chief Artificial Intelligence Officer (CAIO). This Insight will briefly discuss the exponential growth of CAIO roles over the past year and provide ...
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Ransomware Costs Businesses Record-High $1 Billion in 2023: Your 5-Step Plan to Prevent Attacks in 2024

2023 was the most devastating year yet for ransomware attacks, with businesses forking over $1 billion in ransom payments for the first time ever – and 2024 is expected to be even worse. Beyond the payments, the average cost of each ransomware attack last year was over $5 million. Given these unprecedented statistics, ransomware attacks ...
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Online Travel Update: OTA Marketing Shift, Google’s DMA and Wholesaler Woes Unveiled

With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s generally unfavorable response. Other news: Hotels under pressure to respond as OTA competition for guests lead gen explodesJanuary 25, 2024 via Hospitality ...
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Title VII and the Use of AI in Employment Decisions

Employers are increasingly turning to artificial intelligence (“AI”) for assistance in making employment decisions, and although AI can eliminate disparate treatment, employers should be aware of the potential for disparate impact. Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination on the basis of race, color, religion, sex (including pregnancy, sexual ...
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System hacked warning alert on notebook (Laptop). Cyber attack on computer network, Virus, Spyware, Malware or Malicious software. Cyber security and cybercrime. Compromised information internet.

Scammers Exploiting Corporate Transparency Act To Get Your Private Information

With the Corporate Transparency Act (“CTA”) going into effect on January 1, 2024, it should come as no surprise that bad actors are already exploiting the new law to collect personal information from companies and use it for unlawful purposes. As we discussed in an earlier CSG Law client alert, The Corporate Transparency Act: How Will ...
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The New Hospitality Balancing Act: Leveraging Artificial Intelligence While Showing Care for Your Guests

Hospitality is all about people: making them feel welcome, comfortable, and appreciated. Excellent guest experiences often center around attentive service and a personal touch. So what would happen if some of that human element were augmented by artificial intelligence – or replaced by it? Would it improve service, or make it feel robotic? In this ...
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Employers, Take Note: New York Law Will Prohibit Access to Employees’ Private Social Media Accounts

We recall the following well-publicized Facebook posting from a number of years ago: The photograph of a young man, in a very smoke-filled room, wearing a Grateful Dead t-shirt and holding a very large marijuana cigarette. The caption read: “I like to smoke a giant spliff on week-ends.” Needless to say, any employer who viewed ...
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Using Public Wi-Fi While Traveling? Here’s How to Protect Yourself

Learn about the security risks associate with using public Wi-Fi and review practical tips to ensure your digital safety while on the road. In a world where staying connected is paramount, public Wi-Fi spots have become ubiquitous. These convenient networks offer an instant gateway to the online world, where you can connect with family and ...
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Electronic brain and Concept of artificial intelligence(AI). Graphic of a digital brain and Human head outline made from circuit board, connecting on dark blue background.

AI Can Serve Up More Tricks Than Treats

On Halloween, it is fun to dress up and pretend to be someone else; online, however, when people “masquerade” as someone else, it can lead to scams, fraud, identity theft and more. With artificial intelligence (“AI”) tools readily available, it has become much easier for bad actors to dupe people into sharing credentials, providing access ...
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