Technology

How Much Data is Too Much? 4 Steps Businesses Should Take as California Focuses On Data Minimization Requirements

Businesses take heed: California state officials just warned that the law prohibits you from collecting unnecessary data and retaining data for longer than necessary. The California Privacy Protection Agency published its first Enforcement Advisory on data minimization under the state’s hallmark data privacy law on April 2, focusing on a very specific context: when businesses ...
Read more

The 10 Things Employers Need to Know About Sweeping New Federal Data Privacy Law Proposal

A bipartisan group of federal lawmakers just unveiled a sweeping proposal to pass the nation’s first data privacy law and hand a significant amount of power to consumers, one that would bring about a massive change in the way that businesses treat customer data. While it would create a consistent framework across the country and ...
Read more

FTC Targets Employers Utilizing Worker Surveillance Technologies

When used appropriately, worker surveillance technologies like time and attendance software, video surveillance systems, GPS tracking software, and biometric technology can benefit employers in a variety of ways, including by boosting productivity, identifying internal and external cybersecurity threats, and even preventing or responding to workplace accidents. However, employers must be careful that employee monitoring programs ...
Read more

3 AI Bills in Congress for Employers to Track: Proposed Laws Target Automated Systems, Workplace Surveillance, And More

Employers that use artificial intelligence – and developers that create AI systems – could be subject to extensive new laws under several bills introduced by federal legislators. While much of the existing legal landscape on AI centers on broad, overarching principles, Congress is now considering bills that hone in on more specific issues like the ...
Read more

5 Reasons Why You Should Hire a Chief AI Officer – and 5 Reasons Why You Shouldn’t

Is it the hottest job in corporate America – or is it a passing fad that will fade away in a matter of months? Either way, 2024 will be the year of the Chief Artificial Intelligence Officer (CAIO). This Insight will briefly discuss the exponential growth of CAIO roles over the past year and provide ...
Read more

Ransomware Costs Businesses Record-High $1 Billion in 2023: Your 5-Step Plan to Prevent Attacks in 2024

2023 was the most devastating year yet for ransomware attacks, with businesses forking over $1 billion in ransom payments for the first time ever – and 2024 is expected to be even worse. Beyond the payments, the average cost of each ransomware attack last year was over $5 million. Given these unprecedented statistics, ransomware attacks ...
Read more

Online Travel Update: OTA Marketing Shift, Google’s DMA and Wholesaler Woes Unveiled

With many in the industry getting their first look at Google’s proposed “DMA” changes to European Union search results, many of this past week’s industry headlines were focused on the proposed changes and the industry’s generally unfavorable response. Other news: Hotels under pressure to respond as OTA competition for guests lead gen explodesJanuary 25, 2024 via Hospitality ...
Read more

Title VII and the Use of AI in Employment Decisions

Employers are increasingly turning to artificial intelligence (“AI”) for assistance in making employment decisions, and although AI can eliminate disparate treatment, employers should be aware of the potential for disparate impact. Title VII of the Civil Rights Act of 1964 (“Title VII”) prohibits discrimination on the basis of race, color, religion, sex (including pregnancy, sexual ...
Read more

System hacked warning alert on notebook (Laptop). Cyber attack on computer network, Virus, Spyware, Malware or Malicious software. Cyber security and cybercrime. Compromised information internet.

Scammers Exploiting Corporate Transparency Act To Get Your Private Information

With the Corporate Transparency Act (“CTA”) going into effect on January 1, 2024, it should come as no surprise that bad actors are already exploiting the new law to collect personal information from companies and use it for unlawful purposes. As we discussed in an earlier CSG Law client alert, The Corporate Transparency Act: How Will ...
Read more

Person's Ringing Service Bell Hold By Robot On Turquoise Background

The New Hospitality Balancing Act: Leveraging Artificial Intelligence While Showing Care for Your Guests

Hospitality is all about people: making them feel welcome, comfortable, and appreciated. Excellent guest experiences often center around attentive service and a personal touch. So what would happen if some of that human element were augmented by artificial intelligence – or replaced by it? Would it improve service, or make it feel robotic? In this ...
Read more