Technology

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Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

by Greg Duff in Legal, Lodging, Technology, Travel. Posted November 30, 2023

Google Trial Continues to Provide Interesting Insight into OTAs Online Advertising. In last week’s Update, we featured the testimony of a senior Booking Holdings executive. This week, we feature the testimony of a former senior Expedia executive. Rival Platforms Form New Coalition to Fight Fake Reviews. Much was written this past week about several prominent ...

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AI Notetaking Tools Are All the Rage – But Should You Use Them? Employers Should Weigh These Risks First

by Fisher Phillips in Risk Management, Technology. Posted November 2, 2023

Perhaps you’ve asked an employee to take notes during a Zoom meeting, but they complained the task is difficult to manage while collaborating with teammates. Maybe you intended to document everything that transpired during an important call about a new strategic plan, but conversations moved too fast to track. Artificial intelligence can be a valuable ...

7 Steps to Upskill Your Workforce for the AI Era

by Fisher Phillips in Human Resources, Technology. Posted October 24, 2023

How prepared is your workforce for the ongoing AI revolution? It’s not about replacing humans with robots – it’s about reshaping the roles of your employees. As Executive Chairman of the World Economic Forum Klaus Schwab recently said, “In the new world, it’s not the big fish which eats the small fish, it’s the fast ...

Giant robot throwing man in a trash can. Artifical intelligence replacing jobs concept. Vector illustration.

EEOC Breaks New Ground by Settling First-Ever AI Discrimination Lawsuit: 10 Pointers to Avoid Robot Bias

by Fisher Phillips in Human Resources, Technology. Posted September 28, 2023

We’ve reached another milestone in the AI revolution: the federal agency charged with enforcing anti-bias laws just recorded its first-ever settlement in a case involving AI discrimination in the workplace. The Equal Employment Opportunity Commission’s (EEOC’s) August 9 legal filing in a New York federal court revealed that a tutoring company agreed to pay $365,000 ...

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Grabbing a Slice of the Pie: NFTs in the Food and Beverage Industry

by Foley Lardner in Food & Beverage, Legal, Technology. Posted September 19, 2023

Non-fungible tokens (NFTs) have grown in popularity across several areas, and it seems that the food and beverage industry might be jumping on the trend. Specifically, fast food giants like Pizza Hut and Papa Johns have launched NFTs to promote products, according to a recent report by Research and Markets (https://bit.ly/47lifH4) looking at NFT usage ...

Protecting Your Digital Privacy: Practices, Tools, and Using Professional Security

by Global Guardian in Risk Management, Safety & Security, Technology, Travel. Posted August 29, 2023

How exposed is your personal information online? Learn what PII might be found on the open and dark web, what it means for your security, and digital privacy best practices to protect your online footprint. In an era where our lives are increasingly intertwined with digital technologies, safeguarding our digital privacy and data security has ...

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Cyber Security Tips For Traveling

by Chuck Costanza in Safety & Security, Technology, Travel. Posted August 22, 2023

Cyber security is one often overlooked—yet critical—element of travel preparedness. Here are some practical tips to prevent cybercrime when traveling domestically and internationally. With the summer season upon us and travel returning to pre-pandemic levels, smart travelers will be making all the necessary preparations for their time on the road, from making reservations to updating ...

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Weighing the Pros and Cons of Monitoring Remote Workers: 5 Tips for Employers

by Fisher Phillips in Human Resources, Technology. Posted August 17, 2023

Remote and hybrid work arrangements continue to reshape the way employers approach performance management, and many organizations are turning to technology to help supervise offsite workers. Whether an employer simply notes when remote workers are available online through a platform such as Teams or Slack or uses more sophisticated software to track keystrokes and other ...

Legal Developments in the U.S. and EU, Growing Concerns with Generative AI, Chargeback Challenges, and EU Commission’s Designation of Booking.com Under DSA

by Greg Duff in Legal, Technology, Travel. Posted July 20, 2023

This week’s Update features a number of important legal updates – both in the U.S. and in the EU. The next 6-9 months should prove to be interesting as the EU moves forward with the implementation of its new digital legal framework – the Digital Services Act (DSA) and Digital Markets Act (DMA). I hope ...

Website Litigation Under the ADA:
Protect Your Property from Lawsuits

by Conn Maciel Carey in Food & Beverage, Legal, Lodging, Risk Management, Technology. Posted May 26, 2022

Despite the pandemic, lawsuits filed across the country against hotels and resorts alleging their websites violate the Americans with Disabilities Act (“ADA”) have not slowed down. These lawsuits continue to allege two different types of ADA violations, each of which are addressed below: The first type of website accessibility case deals with whether a hotel ...