Business resiliency contemplates all hazards across the extended enterprise, including operations, people, goods and intellectual property. To achieve business resiliency throughout an organization, leaders must have the tools to anticipate and monitor threats, and stand ready to respond to disruptions and opportunities in real time. This Business Resiliency Checklist reflects the Key Process Areas to be defined, monitored ...Read more
Hotels are faced with a delicate balancing act when it comes to maintaining guest privacy. Hotel staff must comply with police investigations when noncompliance would constitute obstruction of justice. At the same time, hotel employees must recognize their guests’ Fourth Amendment right to be protected from unreasonable searches and seizures. If hotel employees comply with ...Read more
While no employer is immune from employment-related lawsuits, particularly in a sluggish economy, the hospitality industry faces unique, yet recurring, challenges in terms of employment-based claims – and thus is particularly reliant on employment practices liability insurance (EPLI). Because the hospitality industry is among the leaders in workplace diversity, discrimination claims based on race, gender, ...Read more
On August 5, 2014 the National Labor Relations Board’s (“NLRB”) Office of General Counsel announced that it was authorizing complaints against both McDonald’s store owners and corporate McDonald’s USA LLC, as joint employers, in a series of unfair labor practice proceedings arising out of last autumn’s minimum wage protest actions against the fast food industry. McDonald’s was the ...
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When employees travel in large groups, risk managers often lean back and relax. Booking tickets simultaneously, arranging transportation in one go, and providing a single, large pre-trip briefing to all concerned, certainly sounds a lot easier. However, this sense of ease is exactly where danger can lurk. While convenient, large group travel can also instill a false sense of security into both employees and their ...Read more