Lodging

Hotel Safety and Security Risks to Owners, Operators & Insurance

The extent of liability to the owner, operator, and insurer of a hotel for any injury to a guest on the premises must always be determined on a case-by-case and state-by-state basis. However, there are some general principles that can be helpful in mitigating risk for each of the aforementioned parties when a guest is ...
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Trends in Workouts & Restructurings – A Hotel Case Study

It has been evident that despite the significant challenges and hurdles faced by the lodgingindustry since the onset of the pandemic, the volume of hotel restructurings and workouts has beena far cry from the volume experienced during the Great Recession. Indeed, the factors contributingto each one of these significant events are completely different; one the ...
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Website Litigation Under the ADA:
Protect Your Property from Lawsuits

Despite the pandemic, lawsuits filed across the country against hotels and resorts alleging their websites violate the Americans with Disabilities Act (“ADA”) have not slowed down. These lawsuits continue to allege two different types of ADA violations, each of which are addressed below: The first type of website accessibility case deals with whether a hotel ...
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Marijuana Use at Hotels by Guests or Employees – No Easy Answers

With the ever-changing landscape of marijuana laws, whether hotels should allow guests or employees to use marijuana may not be entirely clear. Currently, there are eighteen states plus the District of Columbia and Guam that allow recreational use of marijuana and nineteen other states that allow medicinal use. However, marijuana is still technically illegal under ...
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Ensuring Suite Dreams: Trademarks & Branding in Canada in the Hospitality Industry

Expanding a hospitality or restaurant chain into Canada is an attractive option for many international businesses. While Canada tends to share many key characteristics in the hospitality industry with the United States (e.g., skilled workforce and consumer demand for hospitality and restaurant businesses), there are certain important differences that require attention. Below is a discussion ...
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Are Hospitality Employees Facing A Harassment Pandemic?

The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons. According to a recent study by the nonprofit organization One Fair Wage, 41% of the 1,675 service workers surveyed reported they are sexually harassed more often now ...
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Human Response During Fire Events: Evidence from Behavioral Research

Introduction When serious fires involving fatalities and injuries occur in buildings where many people are gathered, such as in hotels and other hospitality environments, they receive much public attention. Undoubtedly, it is the responsibility of the industry to prevent, or deal effectively, with fires on their premises, and protect the occupants. Nonetheless, the understanding of ...
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Group Sales and Event Contracting During (and After) COVID-19

1. In The Beginning: February/March 2020 Certain challenges associated with group sales and event contracting have made the coronavirus pandemic that much more difficult for hoteliers, many of whom rely on large meetings, events and programs to generate profit. In particular, the concept of suspending or delaying performance during the pendency of a force majeure ...
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Legal Issues You Might Not Know About Canada

FRANCHISE LAWSimilarly to the United States, Canada has pre-sale franchise disclosure laws in six of the 10 provinces in the country, each of which require that a “franchise disclosure document” or “FDD” be provided to a prospective franchisee at least 14 days before a franchise agreement is signed or any consideration is paid in respect ...
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Cannabis and Hemp: Up in Smoke? How the Hospitality Industry Can Avoid Traps for the Unwary

The director of your spa program calls, noting that your top competitor is offering CBD-infused massages. Your marketing team wants to engage in “Canna-Tourism,” encouraging guests to visit the property because it is within walking distance of a hot new dispensary. And your F&B director has big plans for a new menu focusing on cannabis- ...
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