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Asian Senior businesswoman executive travelling by a personal car.

Traveling Safely Abroad: Choosing Alternatives to Uber and Lyft

While rideshare apps like Uber and Lyft are predominately safe and reliable, they may not offer adequate security for travelers—learn more about transportation alternatives for secure travel when abroad. When traveling for work or pleasure, visitors need to decide how they’ll get around an unfamiliar destination. Rideshare apps like Uber and Lyft have revolutionized the ...
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Businesswoman using laptop in the departure area at airport

Using Public Wi-Fi While Traveling? Here’s How to Protect Yourself

Learn about the security risks associate with using public Wi-Fi and review practical tips to ensure your digital safety while on the road. In a world where staying connected is paramount, public Wi-Fi spots have become ubiquitous. These convenient networks offer an instant gateway to the online world, where you can connect with family and ...
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Passenger plane coming out of laptop screen symbolizing online ticketing

Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

Google Trial Continues to Provide Interesting Insight into OTAs Online Advertising.  In last week’s Update, we featured the testimony of a senior Booking Holdings executive.  This week, we feature the testimony of a former senior Expedia executive. Rival Platforms Form New Coalition to Fight Fake Reviews.  Much was written this past week about several prominent ...

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Young Caribbean woman paying at the reception desk as checking out

Online Travel Update: California Tackles Hidden Fees, Hopper’s Supplier Shift, and Booking.com’s Advertising Strategy

Resort fees garnered most of the industry’s headlines this past week as California’s governor signed legislation prohibiting hidden fees and the Federal Trade Commission finally released its proposed federal trade regulation – “Rule on Unfair or Deceptive Fees.”  The good news is that both laws appear to apply equally to suppliers and third party distribution ...
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Body of an Airplane Flying Through Dark Clouds

Travel Risk Practices for a Dynamic World

Even in destinations with seemingly low risk, it is essential for corporations to have robust travel risk management protocols and response plans in place as part of their duty of care obligation to their workforce. Fires swept across the Hawaiian Island of Maui, causing substantial damage to property, and tragically, a significant loss of life. ...
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Businessman, digital tablet or strategy planning in hotel conference lobby or airport travel lounge. Happy smile, corporate worker or technology app to budget company finance or schedule target goals

Cyber Security Tips For Traveling

Cyber security is one often overlooked—yet critical—element of travel preparedness. Here are some practical tips to prevent cybercrime when traveling domestically and internationally. With the summer season upon us and travel returning to pre-pandemic levels, smart travelers will be making all the necessary preparations for their time on the road, from making reservations to updating ...
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brush painting green an aircraft. Greenwashing malpractice, Zero emissions, SAF or Sustainable Aviation Fuel, Circular economy, net CO2 emissions or biofuel concepts.

Carbon Neutrality Suit Against Delta Airlines Signals the Arrival Time of “Greenwashing” Litigation

A recent class action filed against Delta Airlines is among the first major consumer cases targeting claims of carbon neutrality. The complaint, filed in Mayanna Berrin v. Delta Airlines Inc., No. 2:23-cv-04150 (C.D. Cal.) on May 30, 2023, in the United States District Court for the Central District of California, takes aim at Delta Airlines’ “carbon neutral” representations, ...
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Legal Developments in the U.S. and EU, Growing Concerns with Generative AI, Chargeback Challenges, and EU Commission’s Designation of Booking.com Under DSA

This week’s Update features a number of important legal updates – both in the U.S. and in the EU.  The next 6-9 months should prove to be interesting as the EU moves forward with the implementation of its new digital legal framework – the Digital Services Act (DSA) and Digital Markets Act (DMA).  I hope ...
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