Developing a New Approach to Harassment Prevention in the Era of #MeToo
Based upon 25 years of litigating harassment claims, and more than 20 years of training managers on harassment avoidance, I ...
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Traveling Can Be Dangerous to Your Health! Maintaining Balance for Business Professionals Who Travel
A recent study from Harvard Business Review highlights the impact business travel has on employees’ health and suggests that “…if you have employees ...
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Forces Attacking Restaurant & Bar Profits (and how the industry can fight back!)
Introduction. Third-party delivery, streaming video, meal-prep kits, and other market disruptors are changing the face of the food and beverage ...
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Life, Liberty, and a Gluten-Free Meal
Colonial Williamsburg Restaurant sued under the ADA for not allowing child to consume his home-prepared gluten-free meal. The Americans with ...
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Hospitality Cyber Threats Are Alive & Well – Lessons From Recent Incidents
The data incident involving the Starwood guest database was one of the most significant data security incidents in recent years. ...
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Use of Surcharges and Best Tips to Avoid False Advertising and Other Consumer Claims
Due to a myriad of legislative and court decisions, some restaurants particularly in California have elected to add a surcharge to their ...
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A Discussion of the Reptile Trial Strategy Through The Lens of the Erin Andrews v. Marriott International Lawsuit
I. WHAT IS THE REPTILE THEORY/STRATEGY? Reptile: The 2009 Manual of the Plaintiff’s Revolution, authored by Don Keenan and David ...
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Hospitality M&A – Lodging Industry Consolidation Trends
2018 was yet another banner year for lodging M&A. Numerous high-profile transactions were recorded such as the recent acquisition of ...
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Hospitality Quest 2019: The Search For The Elusive Employee
“Hey Steve, this is Mr. Joe over here at Big Eats. Man, I have a problem and I need to ...
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Travel Risk Mitigation
BUSINESS TRAVELER OVERVIEW SAFETY AND SECURITYGlobal Business travelers may enjoy the fact that the hotel provides a complimentary breakfast and ...
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