Monthly Archives: July 2019

Developing a New Approach to Harassment Prevention in the Era of #MeToo

Based upon 25 years of litigating harassment claims, and more than 20 years of training managers on harassment avoidance, I have reached a simple, and perhaps obvious, conclusion – that is, the “traditional” anti-harassment training used by most employers simply do not work. Whether training occurs online or in person, it almost always starts with ...
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Traveling Can Be Dangerous to Your Health! Maintaining Balance for Business Professionals Who Travel

A recent study from Harvard Business Review highlights the impact business travel has on employees’ health and suggests that “…if you have employees who are often between cities, you owe it to them to provide the education, information, tools and resources so they can maintain healthy lifestyles while on the road.” Here are a few stats around business ...
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Forces Attacking Restaurant & Bar Profits (and how the industry can fight back!)

Introduction. Third-party delivery, streaming video, meal-prep kits, and other market disruptors are changing the face of the food and beverage industry as we’ve known it. This paper will examine current market forces that are cutting into F&B profits, whether at restaurants, bars, or hotels, and provide important insights to keep guests coming back (and spending ...
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Life, Liberty, and a Gluten-Free Meal

Colonial Williamsburg Restaurant sued under the ADA for not allowing child to consume his home-prepared gluten-free meal. The Governor’s Palace in Colonial Williamsburg, Virginia. A brick Colonial house with a courtyard, and former home of Thomas Jefferson. The Americans with Disabilities Act (ADA) was enacted in 1990 to prevent discrimination against individuals with disabilities in ...
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Hospitality Cyber Threats Are Alive & Well – Lessons From Recent Incidents

The data incident involving the Starwood guest database was one of the most significant data security incidents in recent years. Publicly announced on November 30, 2018, the details revealed in the days and weeks following the announcement contain some striking reminders and new lessons for the hospitality industry. Here are some of the key facts ...
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Use of Surcharges and Best Tips to Avoid False Advertising and Other Consumer Claims

Due to a myriad of legislative and court decisions, some restaurants particularly in California have elected to add a surcharge to their receipts to defray increased costs incurred over the last several years.  The increased costs of operating a restaurant can be attributed to minimum wage increases, healthcare, paid sick leave, restrictive scheduling, cost of food and ...
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A Discussion of the Reptile Trial Strategy Through The Lens of the Erin Andrews v. Marriott International Lawsuit

I. WHAT IS THE REPTILE THEORY/STRATEGY? Reptile: The 2009 Manual of the Plaintiff’s Revolution, authored by Don Keenan and David Ball, was published in 2009. This book is offered exclusively to plaintiff’s lawyers and provides a strategy for plaintiff’s attorneys in most stages of litigation. The Reptile theory is derived from a model of the ...
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Hospitality M&A – Lodging Industry Consolidation Trends

2018 was yet another banner year for lodging M&A. Numerous high-profile transactions were recorded such as the recent acquisition of Belmond by VMH Moët Hennessy Louis Vuitton for $3.2 billion, Hyatt’s acquisition of Two Roads Hospitality, Jin Jiang’s purchase of Radisson Holdings (including Radisson Hotel Group), Wyndham’s acquisition of La Quinta and Accor’s buying spree ...
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Travel Risk Mitigation

BUSINESS TRAVELER OVERVIEW SAFETY AND SECURITYGlobal Business travelers may enjoy the fact that the hotel provides a complimentary breakfast and reliable Wi-Fi, but what they value most is a better sense of security when they travel on behalf on their organizations, according to a joint survey conducted by American Global Business Travel and the Association ...
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