Articles Posted by Sandy Garfinkel

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Re-Opening & Room Rates: Beware of Price Gouging Laws

So-called “price gouging” is when a business providing essential consumer goods or services takes advantage of abnormal market conditions caused by events such as natural disasters, armed conflicts or other crises, by raising prices to excessive levels. To date, 35 U.S. states have enacted anti-price gouging legislation. Typically, these statutes make it an illegal act ...
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Hospitality Cyber Threats Are Alive & Well – Lessons From Recent Incidents

The data incident involving the Starwood guest database was one of the most significant data security incidents in recent years. Publicly announced on November 30, 2018, the details revealed in the days and weeks following the announcement contain some striking reminders and new lessons for the hospitality industry. Here are some of the key facts ...
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Hotel Price Gouging

When Hurricane Matthew barreled down on parts of Haiti, Cuba and the Dominican Republic, and then veered toward several southeastern states, those who could fled while others waited it out in emergency shelters or with families.  But for many, hotels are the only option.  With natural disasters like hurricanes, floods or tornadoes seeming to happen ...
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Anatomy of a Hotel Data Breach

Data breach incidents have dominated the news in 2014, and they are only becoming more frequent and damaging. Every industry and every type of business has been a victim of cyber intruders or other types of data loss or theft. Information criminals take everything from sensitive corporate trade secrets to customer or employee personal information, ...
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