Coronavirus (COVID-19)

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The New Breed of Business Traveller

The business traveller after Covid-19 will be very different. Not only will their travel be subject to new restrictions and safety measures, they will also look different. That’s because we’re likely to see a significant shift in the demographic of people who travel for business. Why and what is the impact of this? Emanuele Scansani ...
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Re-Opening & Room Rates: Beware of Price Gouging Laws

So-called “price gouging” is when a business providing essential consumer goods or services takes advantage of abnormal market conditions caused by events such as natural disasters, armed conflicts or other crises, by raising prices to excessive levels. To date, 35 U.S. states have enacted anti-price gouging legislation. Typically, these statutes make it an illegal act ...
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4 Common COVID-19 Misunderstandings That Could Place Your Company At Legal Risk

Throughout the COVID-19 pandemic, the Centers for Disease Control and Prevention has issued constantly changing guidance for employers that many view as complex, confusing, and impractical. In its perplexing web of guidelines, the CDC recommends that your company take several actions to protect workers from contracting COVID-19, like self-isolating sick employees, quarantining exposed employees, screening employees ...
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Confronting Misinformation During COVID-19

Rise of the ‘infodemic’ The Coronavirus pandemic has been accompanied by an unprecedented ‘infodemic’, according to the World Health Organisation. The huge volume of misinformation covers the causes of the virus, conspiracies around the actions of public bodies and unverified treatments and preventative measures. This onslaught of inaccurate information began relatively early on. A survey ...
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How Should Your Business Handle Anti-Mask Guests? A 5-Step Action Plan

As an increasing number of businesses begin to require face coverings in their facilities – whether as a result of a local legal mandate or in the interest of public safety – there has been a corresponding increase in the number of well-publicized reports of customers and guests reacting in a belligerent, hostile, or even ...
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Are You Data-Ready for Duty of Care?

As companies prepare to restart their corporate travel programs, duty of care is at the forefront of all planning exercises. But as Timothy Manrow put it recently in his Converge blog post, “open for business does not automatically equate to safe for business” – so how can travel and risk management teams ensure the safety ...
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TTB Clarifies Trade Practice Enforcement for COVID-19-Related Activities

The Federal Alcohol and Tobacco Tax and Trade Bureau (“TTB”) published a May 8, 2020 Industry Circular #2020-3 titled, “Trade Practice Enforcement During COVID-19 Pandemic”, which provides helpful insight into the agency’s current stance on various trade practice issues during the COVID-19 pandemic. The Industry Circular addresses five main categories of activity: Product Returns;Extension of ...
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Reopening Closed Buildings: Legionella and Other Health Risks

Reopening a closed building, or portions of a building, after an extended shutdown can be more complicated than just unlocking the doors and turning on the lights.  The unprecedented shutdowns and reduced operations at a wide variety of commercial buildings and structures, ranging from office buildings and retail stores to hotels and restaurants, as a ...
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Businessman Overcoming Difficulties Due To COVID-19

COVID-19 Exposure Control & Response Plan: What Is It and Why Does Every Employer Need One?

As states across the country begin to loosen or lift stay-at-home and shutdown orders, many workplaces that had been idled, have just begun to or will soon resume operations. Many states and localities are setting as a precondition for reopening, a requirement that they develop and implement a written, site-specific COVID-19 Exposure Control and Response ...
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Businesses That Mandate Masks For Employees And Customers Need To Consider ADA Issues

As more businesses begin to reopen, businesses face many difficult questions about requiring employees and customers to wear protective face coverings? However, businesses should not forget that, despite the onset of COVID-19 and drastic measures taken by local, state, and federal governments, the provisions of the Americans with Disabilities Act (ADA) still apply to employers ...
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