Coronavirus (COVID-19)

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So You Think This COVID Thing Has Ended? Not So Fast! 5 Tips for Employers to Prepare for Cold, Flu, and COVID Season

For many businesses, the pandemic seems like a distant memory, but COVID-19 is not entirely behind us. Indeed, as the cold and flu season approaches, the CDC predicts that COVID-19 cases will increase across the country. Such surges have already started to impact workforces, making now a good time to review and update your COVID-19 ...
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What Hospitality Operators Need to Know About Planned Workplace Vaccine Mandates

Many businesses were already implementing vaccine mandates, especially with the onset of the Delta Variant, and now the trend will be further accelerated with President Biden announcing plans to mandate that all employers with more than 100 workers require employees to be vaccinated or test for the virus weekly earlier this month. The following video ...
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Unmasking the Challenges: 7 Options for Managing a Partially Vaccinated Workforce

Now that most states, the CDC, and OSHA have (or may soon) lift mask mandates for vaccinated workers, what is an employer to do about revealing an employee’s vaccination status? Under any relaxed masking guidance applicable to those who are fully vaccinated, customers, visitors, and co-workers are likely to draw their own conclusions about the vaccination status ...
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Ghost Kitchens: Casper or Beetlejuice?

Introduction. Third-party delivery, in just a few short years, changed the face of the food and beverage industry as we’ve known it. Ghost Kitchens are, simply put, cooking facilities producing food and beverages only for delivery or take out. There is no dine in option. Pre-COVID, ghost kitchens were few and far between, created by ...
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5 Steps to De-escalating Mask Refusal

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. The following ...
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Reopening Closed Buildings: Legionella and Other Health Risks

Reopening a closed building, or portions of a building, after an extended shutdown can be more complicated than just unlocking the doors and turning on the lights.  The unprecedented shutdowns and reduced operations at a wide variety of commercial buildings and structures, ranging from office buildings and retail stores to hotels and restaurants, as a ...
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Managing Travel Risk in a Pandemic

There are no modern precedents for the speed and scope with which COVID-19 has disrupted virtually every aspect of human interaction. Within these disruptions are the tectonic shifts impacting how people travel. For the moment, managing travel risk is relatively straightforward, as it’s incredibly difficult to travel internationally. As restrictions are eased and governments unlock ...
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Connecting the Dots for Retail and Hospitality: Legal and Safety Ramifications of COVID-19

Webinar | Tuesday, April 7, at 1:00 p.m. ET Retail and hospitality operators are searching for relief and compliance solutions as the Coronavirus continues to impact the United States. Join Ceridian’s John Orr, SVP Retail, and a panel of legal and safety thought leaders for an interactive, deep-dive discussion on the steps you can take ...
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Resources to Combat the Coronavirus

This ConvergeBlog post features several articles that provide valuable information about COVID-10, or the Coronavirus. It is our hope that these articles can assist the travel and hospitality industries to combat the virus and manage the risks that come with it. We will continue to add links with updated information and valuable tips For more ...
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people in white medical face mask

Pandemics and the Lodging Industry

As of the writing of this article, the Coronavirus pandemic is only a few weeks old, yet it is clear that this event is already having a significant impact on the travel industry. The World Health Organization (WHO) has declared the virus, now known as COVID-19, a global health emergency, and individual governments have imposed ...
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