Coronavirus (COVID-19)

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Unmasking the Challenges: 7 Options for Managing a Partially Vaccinated Workforce

Now that most states, the CDC, and OSHA have (or may soon) lift mask mandates for vaccinated workers, what is an employer to do about revealing an employee’s vaccination status? Under any relaxed masking guidance applicable to those who are fully vaccinated, customers, visitors, and co-workers are likely to draw their own conclusions about the vaccination status ...
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Ghost Kitchens: Casper or Beetlejuice?

Introduction. Third-party delivery, in just a few short years, changed the face of the food and beverage industry as we’ve known it. Ghost Kitchens are, simply put, cooking facilities producing food and beverages only for delivery or take out. There is no dine in option. Pre-COVID, ghost kitchens were few and far between, created by ...
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Employers May Be Able To Scrap Mask Mandates For Fully Vaccinated Workers: A 7-Step Blueprint to Overcome Risks and Hurdles

The announcement [last month] from the CDC that fully vaccinated people no longer need to wear a mask or physically distance in any non-healthcare setting was a welcome relief for all Americans and a hopeful sign that we have turned a significant corner with the COVID-19 pandemic. But the announcement included an important caveat – ...
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Your State No Longer Requires Face Coverings in the Workplace – But Should You Continue To Mandate Them?

As the COVID-19 pandemic (mercifully) starts to retreat, many states have begun rolling back face-covering mandates, which often relieve employers of the obligation to require masks for employees and visitors in the workplace. However, the Centers for Disease Control and Prevention (CDC) still recommends their use in most workplaces, and the Occupational Safety and Health Administration (OSHA) ...
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Your Employees Are Vaccinated – Now What?

COVID-19 vaccinations passed the 200-million mark in the United States last [month], which means certain workforces might have the majority of employees fully vaccinated. In recent months, we’ve discussed guidance from the EEOC and California’s DFEH regarding COVID-19 vaccine mandates, vaccine incentives, tracking employee vaccinations, and even vaccine passports. However, the question remains — what measures can employers take once employees are ...
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How The Pandemic Re-Shaped Force Majeure

When COVID-19 began its swift spread in the winter of 2019 and on a more global scale in the early spring of 2020, it did not take long for the term “force majeure” to dominate discussions, especially within the hospitality industry.  Who could have predicted its extensive global economic impact?  Think about the massive shutdowns, ...
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5 Steps to De-escalating Mask Refusal

With some states reopening and lifting mask mandates, the burden is falling on hotels, restaurants, and other businesses to enforce mask requirements. By now, there have been a number of well-documented incidents wherein customers and guests react in a belligerent, hostile, or even violent manner after being asked to comply with mask rules. The following ...
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Are Hospitality Employees Facing A Harassment Pandemic?

The coronavirus economy has brought many unforeseen challenges for the hospitality sector, one of which seems to be an increase in harassing conduct directed at service workers by patrons. According to a recent study by the nonprofit organization One Fair Wage, 41% of the 1,675 service workers surveyed reported they are sexually harassed more often now ...
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Taste, Toast, Zoom: Virtual Tastings, Mixology Classes, and Experiential Events

Virtual Alcohol Tastings and Mixology Classes: Virtual alcohol tastings and mixology classes are not an entirely new concept; however, they have gained popularity as a result of the COVID-19 pandemic and necessity due to local and state orders. Virtual tastings and mixology classes come in the form of a recorded or live online guided sampling ...
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