Employer-Mandated Tip Pooling Guidelines
Tips and their distribution among the staff have plagued the hospitality industry for years. Federal courts interpret the federal law ...
Read more
Hotels and Consumers Making Headway in Anti-Room Poaching Battle
It’s estimated that room poaching results in upwards of $1.3 billion in lost revenue for hotels and lost funds for ...
Read more
Understanding Risk Associated with Vaccine-Preventable Diseases While Traveling
When it comes to public health, one of the easiest ways to avoid becoming susceptible to disease that is widespread ...
Read more
A Step-By-Step Guide To Terminating Employees For Theft (Part One)
There’s good news for retailers: you are getting better at preventing shrink from employees. In 2005, a University of Florida ...
Read more
Cal/OSHA Compels Hospitality Employers to Clean Up Their Act, Ergonomically Speaking
Musculoskeletal disorders (MSDs) are the single most common type of work-related injury, but federal OSHA has struggled for decades to ...
Read more
Beware of the ICE: Hospitality and Retail Industries Need to Prioritize Immigration Compliance
From the beginning of his Presidency, immigration compliance has been a top priority for President Trump. This has included the ...
Read more
Two Sides of the Hotel Security Equation
Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on ...
Read more
Hotel and Large Venue Security: An Evolving Threat Environment Requires Innovative Practices
Much has been said and written of late with regard to the need to address hotel and large venue security, ...
Read more
Virtual Kidnapping in the US and Mexico
The Federal Bureau of Investigation (FBI) and other law enforcement agencies in the United States have issued several warnings related to virtual ...
Read more
Employee Training is Key to GDPR Compliance
The EU’s General Data Protective Regulation (“GDPR”) goes into effect on May 25, 2018. It is a mammoth regulation and ...
Read more