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Avoiding Workplace Violence: Tips And Best Practices For Hospitality Employers

Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high rate of turnover, and the added responsibility of dealing with available cash. It is imperative ...
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Understanding Risk Associated with Vaccine-Preventable Diseases While Traveling

When it comes to public health, one of the easiest ways to avoid becoming susceptible to disease that is widespread in many populations is to ensure that you’re vaccinated against diseases that are preventable. Authorities can mandate certain vaccine programs to keep their citizens healthy; however, vaccine programs face many challenges. People opt out of ...
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Two Sides of the Hotel Security Equation

Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...
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Hotel and Large Venue Security: An Evolving Threat Environment Requires Innovative Practices

Much has been said and written of late with regard to the need to address hotel and large venue security, like sports stadiums, in the aftermath of the October 1, 2017 mass shooting in the vicinity of the Mandalay Bay hotel in Las Vegas.  But six months after the attack, in which 58 people were ...
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Virtual Kidnapping in the US and Mexico

The Federal Bureau of Investigation (FBI) and other law enforcement agencies in the United States have issued several warnings related to virtual kidnapping in recent months. This extortion technique has become more prevalent in the US and Mexico since 2013, where the number of reported cases has increased substantially. What Is Virtual Kidnapping? In a virtual kidnapping, ...
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Workplace Violence Fatalities Up in 2016

The Bureau of Labor Statistics recently published workplace fatality statistics for 2016 showing a 7-percent increase from 2015.  Within this increase, workplace violence and other injuries by persons or animals increased 23 percent to become the second-most common fatal event in 2016.  This increase represents an additional 163 cases to 866 in 2016.  Workplace homicides ...
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Sex Trafficking Continues to Raise Significant Concerns for the Hospitality Industry

A variety of lawsuits and legislative efforts across the U.S. are reinforcing that the hospitality industry plays a crucial role combating human trafficking in hotels, motels, and other facilities. They also demonstrate that anti-trafficking compliance and training can help not just battle the problem at the ground-level, but also reduce potential civil liability for owners/operators ...
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Avoiding The Blame Game: How To Limit Your Liability To Other Companies’ Employees

Numerous individuals who work in retail stores are actually employed by a company other than the retailer itself. These include vendor employees stocking product, sampling employees who offer customers tasty treats, inventory company employees, cleaning crews, security guards, and delivery personnel. Whether you could be liable as a retailer for the conduct of one of ...
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Security in Bars, Taverns, and Nightclubs

In many parts of countries around the world, the neighborhood bar provides a location for friends to gather. Taverns and restaurants offer patrons a place to drink and dine. Nightclubs offer a high energy atmosphere that combines dancing and the consumption of alcohol. Hotels, motels, and entertainment complexes often contain bars, taverns, restaurants and nightclubs. ...
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Understanding Post-Storm Business Interruption Coverage

The full extent of economic damage from this year’s devastating hurricanes—Harvey, Irma, Juan and Maria—will not be evident for some time. That impact is likely to extend well beyond the Gulf states, Puerto Rico and the Virgin Islands to the greater United States and even global economy. Damage to major oil refineries and chemical, plastics ...
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