At some point in their careers, hotel employees may be required to respond to a medical episode in one of the following circumstances: For the non-medical career professional, responding to a medical episode may be unnerving. The COVID-19 pandemic has added to the growing list of concerns of first responders along with the fear of ...Read more
Hotel staff often include a mix of tipped and non-tipped jobs, but following wage and hour rules isn’t always easy, particularly if employees perform a variety of tasks. Some workers — such as servers and bartenders — may neatly fit into the “tipped employee” category, but you may have more difficulty determining whether other workers ...
Tags Fisher Phillips Hospitality Industry Hotels Human Resources Labor and Employment Legal Issue Lodging Tips & TippingRead more
Moderated by Stephen Barth, this recorded presentation features a discussion about the crucial matter of key security and control in the hotel industry. Gain insights from Brad Bonnell, Principal at Hotel Security Group; Paul Frederik, President of Hospitality Security Advisors; Salvatore Caccavale, Principal at Global Hospitality Security Solutions; and Vince Vittatoe, CEO of Vittatoe Consulting. ...Read more
Drug overdoses are a significant problem in the United States, killing more than 107,000 people in 2021. Of those deaths, two-thirds were caused by fentanyl, a synthetic opioid that is 50 to 100 times stronger than morphine. While fentanyl is commonly used to manage severe pain, it is also abused, often added to heroin to ...Read more
Productive, trustworthy employees are getting hard to find and harder to keep. Hotels invest significant amounts of money and time to recruit, hire and train employees, often using recent developments in advertising (social media), technology (online applications), and psychology (personality and behavioral assessments). So why is it that hotels—after hiring and training—still manage people like ...Read more
It’s estimated that room poaching results in upwards of $1.3 billion in lost revenue for hotels and lost funds for consumers every year. As hotels and consumers look for a way to fight against these losses, trademark infringement may be emerging as the most effective tool. Room poaching occurs when companies position themselves as an ...Read more
Musculoskeletal disorders (MSDs) are the single most common type of work-related injury, but federal OSHA has struggled for decades to develop a coherent regulatory and/or enforcement strategy to address the hazards that cause these ergonomic injuries. Where federal OSHA fell short, the State of California has picked up the slack, with Cal-OSHA recently finalizing a ...Read more
From the beginning of his Presidency, immigration compliance has been a top priority for President Trump. This has included the removal from the U.S. of individuals that U.S. Immigration and Customs Enforcement (ICE) terms “higher priority.” While ICE’s enforcement efforts have included a variety of methods and venues, an expansion into worksite enforcement has also ...Read more
Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...Read more
Much has been said and written of late with regard to the need to address hotel and large venue security, like sports stadiums, in the aftermath of the October 1, 2017 mass shooting in the vicinity of the Mandalay Bay hotel in Las Vegas. But six months after the attack, in which 58 people were ...
Tags Employee Management Employment Innovation Lodging Risk Management Safety and Security TechnologyRead more