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Hospitality Case Review: The Top 100+ Hospitality Cases That Impacted Us in 2018

Written by Karen Morris, J.D., LL.M. and Diana S. Barber, J.D., CHE, CWP ADA/Standing1. Brito v. Wyndham Hotels and Resorts, LLC, 2018 WL 317464 (D. Colo., 01/08/2018). Plaintiff is a paraplegic and requires the use of a wheelchair to ambulate. While at defendant hotel he encountered multiple violations of the Americans with Disabilities Act (ADA) ...
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Cal/OSHA Compels Hospitality Employers to Clean Up Their Act, Ergonomically Speaking

Musculoskeletal disorders (MSDs) are the single most common type of work-related injury, but federal OSHA has struggled for decades to develop a coherent regulatory and/or enforcement strategy to address the hazards that cause these ergonomic injuries.  Where federal OSHA fell short, the State of California has picked up the slack, with Cal-OSHA recently finalizing a ...
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Beware of the ICE: Hospitality and Retail Industries Need to Prioritize Immigration Compliance

From the beginning of his Presidency, immigration compliance has been a top priority for President Trump. This has included the removal from the U.S. of individuals that U.S. Immigration and Customs Enforcement (ICE) terms “higher priority.” While ICE’s enforcement efforts have included a variety of methods and venues, an expansion into worksite enforcement has also ...
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Sex Trafficking Continues to Raise Significant Concerns for the Hospitality Industry

A variety of lawsuits and legislative efforts across the U.S. are reinforcing that the hospitality industry plays a crucial role combating human trafficking in hotels, motels, and other facilities. They also demonstrate that anti-trafficking compliance and training can help not just battle the problem at the ground-level, but also reduce potential civil liability for owners/operators ...
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Hackers Use New Tactic at Austrian Hotel: Locking the Doors

Hackers Use New Tactic at Austrian Hotel: Locking Doors The ransom demand arrived one recent morning by email, after about a dozen guests were locked out of their rooms at the lakeside Alpine hotel in Austria. The electronic key system at the picturesque Romantik Seehotel Jaegerwirt had been infiltrated, and the hotel was locked out ...
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Local Hotelier Launches Hospitality Management Firm

Jan. 4, 2016, Victoria, BC – Suzanne Gatrell has launched her new hospitality management company, Kingsbridge Management Ltd., and announced her first client, Victoria, BC’s Oswego Hotel.  Effectively immediately, Gatrell takes over the full management contract of a hotel she has been overseeing as general manager for seven years. Prior to joining the Oswego, Gatrell ...
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Where Does Hotel Industry Joint Employment Liability End?

A big issue facing hotel owners is who is the employer—is it the owner or the manager, the franchisor or the franchisee, the client or the contractor? Who has the liability for employment claims? Many hotel owners today are real estate investment trusts, private funds, insurance companies and other institutional owners, which muddies dividing lines, ...
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Unsung Heroes of Hospitality – Security Directors

We often take the role of our security directors for granted. While most of us in hospitality focus our efforts on finding ways to enhance our guests’ comfort (and make more revenues!), we can only do so in an environment where both safety and security are assured. After all, this is a department where reports ...
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Chicago Passes Short-Term Rental Ordinance

The City of Chicago enacted an ordinance that regulates Chicago’s shared housing and vacation rental industry (shared housing ordinance). The shared housing ordinance imposes regulations, registration and licensing requirements, booking surcharges, and reporting requirements on short-term residential rental intermediaries and advertising platforms. Hosts that operate more than one short-term rental in Chicago are also subject ...
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Webinar: Non-Violent Confrontation Management (NVCM) Overview

Date: Thursday, July 7, 2016Time: 1:00pm – 2:00pm ESTCost: FREESpeaker: Rob Shuster, VP Protective Services and Training, AFIMAC GlobalStephen Barth, Attorney and Founder, HospitalityLawyer.com Yes, I would like to attend Webinar Outline This webinar will focus on verbal and nonverbal tools to handle confrontational exchanges with agitated people. We will review the stages of how ...
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