Travel and Tourism

Young Caribbean woman paying at the reception desk as checking out

Online Travel Update: California Tackles Hidden Fees, Hopper’s Supplier Shift, and Booking.com’s Advertising Strategy

by Greg Duff in Legal, Lodging, Travel. Posted November 21, 2023

Resort fees garnered most of the industry’s headlines this past week as California’s governor signed legislation prohibiting hidden fees and the Federal Trade Commission finally released its proposed federal trade regulation – “Rule on Unfair or Deceptive Fees.” The good news is that both laws appear to apply equally to suppliers and third party distribution ...

Body of an Airplane Flying Through Dark Clouds

Travel Risk Practices for a Dynamic World

by Dale Buckner in Risk Management, Safety & Security, Travel. Posted October 3, 2023

Even in destinations with seemingly low risk, it is essential for corporations to have robust travel risk management protocols and response plans in place as part of their duty of care obligation to their workforce. Fires swept across the Hawaiian Island of Maui, causing substantial damage to property, and tragically, a significant loss of life. ...

brush painting green an aircraft. Greenwashing malpractice, Zero emissions, SAF or Sustainable Aviation Fuel, Circular economy, net CO2 emissions or biofuel concepts.

Carbon Neutrality Suit Against Delta Airlines Signals the Arrival Time of “Greenwashing” Litigation

by Foley Lardner in Legal, Travel. Posted August 1, 2023

A recent class action filed against Delta Airlines is among the first major consumer cases targeting claims of carbon neutrality. The complaint, filed in Mayanna Berrin v. Delta Airlines Inc., No. 2:23-cv-04150 (C.D. Cal.) on May 30, 2023, in the United States District Court for the Central District of California, takes aim at Delta Airlines’ “carbon neutral” representations, ...

Virtual Kidnapping in the US and Mexico

by Jodie Boudaard in Risk Management, Safety & Security, Technology, Travel. Posted May 5, 2018

The Federal Bureau of Investigation (FBI) and other law enforcement agencies in the United States have issued several warnings related to virtual kidnapping in recent months. This extortion technique has become more prevalent in the US and Mexico since 2013, where the number of reported cases has increased substantially. What Is Virtual Kidnapping? In a virtual kidnapping, ...

Travel Safety: Use of Vehicles as Weapons

by Security Strategies Today in Risk Management, Safety & Security, Travel. Posted September 7, 2017

It’s happened again-this time in Barcelona, on the popular tourist and historic street known as Las Ramblas. A man using a van as a weapon careened down one of the two narrow side streets that border the wide pedestrian path and used it as a missile of sorts, killing 14 innocent people and injuring up ...

Can An Airline Bump You From A Flight?

by Zach Garrett in Travel. Posted August 26, 2017

After a week-long business trip, you board a flight around 3:00 pm. As you settle into your seat and prepare for the flight a representative from the airline comes up to you and politely breaks the news that you’ve been selected to be bumped from the plane. You argue briefly, but without making a huge ...

How to Minimize Jet Lag Symptoms

by Melissa Dudley in Travel. Posted July 29, 2017

Circadian rhythm disruption occurs when the rhythm set by one’s biological clock is misaligned with the solar day and night cycle of the environment. One of the most acute disruptions to circadian rhythm is rapid travel across time zones – a phenomenon known as jet lag. Jet lag not only impacts individual travelers but can also ...

OTA & Travel Distribution Updates – June 23rd, 2017

by Greg Duff in Legal, Technology, Travel. Posted July 4, 2017

“OTA & Travel Distribution Updates” is posted weekly by Duff on Hospitality Law, which is run by Greg Duff of Garvey Schubert Barer. Originally begun as an exclusive update to clients, these pieces are now publicly distributed a week behind the exclusive update. Although these posts are a week or two behind the initial update, ...

Simple Tips to Speed your Way and Enhance your Security

by Security Strategies Today in Risk Management, Safety & Security, Travel. Posted December 20, 2016

The end of year holiday period is full of cheer, family and friends and at times, travel. But ask any experienced traveller and you will hear in short order that it is one of the most stressful periods in the year for air travel. Long lines, surly airline employees and at times inconsiderate fellow passengers ...

The Zika Virus – How Is It Impacting the Meetings and Travel Industry

by Helms Briscoe in Safety & Security, Travel. Posted May 2, 2016

Chances are if you’ve been on the internet or watched more than five minutes of TV, you’ve heard of the Zika virus. But how is it “impacting the meetings and travel industry?” With the continuing spread of the zika virus, “more than one-third of respondents had moved or canceled meeting that were scheduled to take ...