According to a recent OSHA standard interpretation letter, probably yes. In the May 17, 2023 letter, an employee drove the company vehicle on a public roadway between service calls. As the employee approached a car accident, the driver who caused the accident entered the company’s vehicle, shot the employee, stole the vehicle, and fled the ...Read more
At some point in their careers, hotel employees may be required to respond to a medical episode in one of the following circumstances: For the non-medical career professional, responding to a medical episode may be unnerving. The COVID-19 pandemic has added to the growing list of concerns of first responders along with the fear of ...Read more
An employee who operates a forklift begins to act erratically. While he had always been a solid performer, his judgment is off, and he is quick to become angry. The supervisor fears he might injure someone. What should the employer do? One step the employer must take is to determine whether the errant behavior is ...
Tags ADA Human Resources Labor and Employment labor laws Legal Issue Risk Management Safety and SecurityRead more
Moderated by Stephen Barth, this recorded presentation features a discussion about the crucial matter of key security and control in the hotel industry. Gain insights from Brad Bonnell, Principal at Hotel Security Group; Paul Frederik, President of Hospitality Security Advisors; Salvatore Caccavale, Principal at Global Hospitality Security Solutions; and Vince Vittatoe, CEO of Vittatoe Consulting. ...Read more
Drug overdoses are a significant problem in the United States, killing more than 107,000 people in 2021. Of those deaths, two-thirds were caused by fentanyl, a synthetic opioid that is 50 to 100 times stronger than morphine. While fentanyl is commonly used to manage severe pain, it is also abused, often added to heroin to ...Read more
New Jersey recently enacted legislation that requires hotels with at least 100 guest rooms to provide panic devices to certain employees. The purpose of the Panic Device Law is to protect hotel employees, often required to clean and cater to rooms on their own, from sexual assault, sexual harassment, and other unsafe working conditions. It ...Read more
Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...Read more
Much has been said and written of late with regard to the need to address hotel and large venue security, like sports stadiums, in the aftermath of the October 1, 2017 mass shooting in the vicinity of the Mandalay Bay hotel in Las Vegas. But six months after the attack, in which 58 people were ...
Tags Employee Management Employment Innovation Lodging Risk Management Safety and Security TechnologyRead more
Many people are aware of email phishing schemes fraudsters use to collect personal information from unsuspecting victims. But many haven’t heard of another phishing method used by scammers, often unnoticeable to the naked eye—spoofed websites. This growing problem isn’t reserved for only banking or e-commerce sites. ARC recently reported two business travel agencies have fallen victim to ...Read more
The Bureau of Labor Statistics recently published workplace fatality statistics for 2016 showing a 7-percent increase from 2015. Within this increase, workplace violence and other injuries by persons or animals increased 23 percent to become the second-most common fatal event in 2016. This increase represents an additional 163 cases to 866 in 2016. Workplace homicides ...Read more