As readers of epic fantasy novels and viewers of a certain cable TV-show know all too well, winter is most definitely coming. Your radio is already playing holiday music, the shiny decorations are already out in malls and retail stores, and your coffee shop is serving you drinks in red cups. The signs are obvious, ...Read more
The success of your hospitality business relies on the strength of your team. Happy and engaged employees who feel strongly part of a team are more likely to perform well and achieve best results. For example, highly-engaged employees achieve twice the annual net income of organizations with poorly-engaged employees, Forbes reports. In the hospitality industry, ...
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Court Finds that Restaurant Complied with California Law by Requiring Employees Purchasing Discounted Meals to Eat their Meals on Premises
In California, generally an employer may not employ a non-exempt employee for a work period of more than five hours per day without providing the employee with a meal period that may be taken off the premises. Yet, in the restaurant industry employers often provide employees free or discounted meals to be eaten on the ...Read more
Summertime is quickly approaching and ’tis the season for beach vacations, fun in the sun, and summer hires—many of which will be under the age of 18 years old. In anticipation of summer hires, employers may want to familiarize themselves with the federal laws outlining child labor restrictions. Under the Fair Labor Standards Act (FLSA), ...Read more
By Michele Sarkisian Given that hospitality employs one in 11 people in the United States, the topic of employee engagement is certainly relevant to the industry. Travel choices, whether business or leisure, are often discretionary and subjective. If the realized experience does not match or beat expectations, the customer may choose differently in the ...Read more
Pest issues can arise in food service establishments for a variety of reasons, from incoming shipments and landscaping to sanitation and facility maintenance. That’s a lot of ground to cover for one person, so the most successful pest control programs involve a team approach. Your employees are the eyes and ears of your establishment and ...Read more