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The Invisible Killer: Carbon Monoxide Safety and Hotels

by admin in Insurance & Loss Prevention, Lodging, Safety & Security. Posted May 14, 2015

Carbon monoxide has been in the news recently in the wake of a series of gas-related deaths in a North Carolina hotel. While statistically rare, carbon monoxide poisoning nonetheless presents a serious problem for both hotel operators and their guests. This gas—odorless, tasteless, and colorless—can emit from malfunctioning furnaces and water heaters. If inhaled in ...

Celebrating the Top Crisis Management Teams from the 2014 Global Congress on Travel Risk Management

by admin in Safety & Security, Travel. Posted May 14, 2015

Click here to view photo gallery We applaud the determination and innovative thinking of our corporate travel risk teams during the Immersive Crisis Management Training (ICMT) segment of the 2014 Global Congress on Travel Risk Management. They hit the ground running and successfully took on two devastating crises, the Tsunami on Jaeson Island and the ...

The Perils of Hotel Balconies

by admin in Hotel Development, Legal, Lodging, Safety & Security. Posted May 14, 2015

Many people enjoy having a balcony when staying at a hotel; between the outside air and sweeping views, there isn’t much to dislike. However, apart from general security concerns, this favorite amenity has a dark side that rears its head from time to time when tragic accidents permeate the news. On September 1, in St. ...

3 Ways a Government Shutdown Would Affect Travel and Hospitality

by admin in Travel. Posted May 14, 2015

On Monday, September 30, the U.S. House of Representatives will find itself facing a Congressional deadline; either the House approves the Senate-ratified version of a government spending bill by midnight, or the U.S. government shuts down due to lack of funding authorization. This event would trigger a number of nationwide effects, including the furlough of ...

4 Best Practices for Food and Beverage Operators

by admin in Food & Beverage. Posted May 14, 2015

I’ve been noticing some trends in the feedback I hear from both food and beverage operators and the customers they serve. The operators know what works, and the customers know what they like. If you’re involved in the food and beverage business, I encourage you to review and consider the following best practices: 1. In ...

Boutique Hotel Brands From ‘Legacy’ Chains – Will They Work?

by admin in Hotel Development, Lodging. Posted February 1, 2015

It is clear that the boutique hotel niche is longer occupied by just a handful of rogue, counter cultural hoteliers. The evolution of lifestyle hotels from a very small, extremely specialized industry segment, to its current status as one of the fastest growing product types, has been nothing short of astounding. It is sometimes debated ...

Open Booking: An Option For Your Managed Travel Program?

by admin in Travel. Posted November 10, 2014

A year after the concept known as “Open Booking” was first introduced, the travel industry continues to debate the advantages, obstacles and costs of a new style of travel management. About one-third of 139 travel buyers/managers surveyed in February-March by The BTN Group and Travel and Transport said they had considered the pros and cons ...

Security Planning for Business Aviation Travel – Part 1: Pre-Planning

by admin in Safety & Security, Travel. Posted July 29, 2014

Business aviation and aircraft operators benefit enormously from ordering security intelligence reports for international destinations they haven’t visited in sixty days or longer. Check out this list of seven key items to know before ordering a report(s), including crucial distinctions among the three types of intelligence reports and tips for the best methods of obtaining ...

Drones: Asset or Liability for Developers?

by admin in Technology. Posted July 28, 2014

Over the past decade, unmanned aerial vehicles (UAVs, or “drones”) have grown increasingly more sophisticated and affordable. With the pairing of drones and similarly flourishing digital video capture technology, many commercial real estate developers have embraced drones as a quick, inexpensive method for surveying vast tracts of property. For example, the popular DJI Phantom quadcopter ...

Active Shooting: It Can’t Happen Here

by admin in Food & Beverage, Insurance & Loss Prevention, Lodging, Safety & Security, Travel. Posted July 28, 2014

After almost every active shooting in the United States the residents of the victim city invariably say, “It can’t happen here”. But it does and in every state. From Hawaii and Alaska to Maine and Florida, active shooter deaths or workplace violence homicides have plagued communities. No state is immune. No community is unaffected by its brutality, insanity ...

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