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N.fowleri Infections Update

Naegleria fowleri is an amoeba common to warm bodies of fresh water, including lakes and unchlorinated or poorly chlorinated swimming pools. This amoeba can infect the human nervous system and induce a lethal form of encephalitis when a victim insufflates contaminated water deep into the nasal cavities; while infection is relatively rare, only one percent ...
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Hotel Pools: Another Potentially Hazardous Amenity

We wrote about the hazards inherent in hotel balconies last week, but that isn’t the only potentially troublesome amenity that hotel owners and operators must review. Hotel swimming pools seem innocuous enough to most guests and hotel staff, but as a deep body of water, they present a drowning hazard nonetheless. Hotel management should consider ...
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Safety Is Your Business: Duty of Care in the News

The developing world and its emerging economies offer golden opportunities for firms large and small to explore new investment frontiers. This means sending employees, including executives, to foreign countries where conditions may be less than safe. Business travelers may encounter anything from small-time corruption to full-scale riots, and if you’re involved in travel risk management, ...
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Staying Vigilant for Your Guests: Hotel Safety, Scam Awareness, and Hacking Defense

No guest wants to feel insecure about the safety of his/her person, belongings, and bank account when staying at a hotel. No hotel owner wants his/her guests to feel this way, either! But the threat exists, and in our world of rapidly advancing technology, it evolves by the day. Hotel owners must take effective, adaptive ...
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Threats Abroad: Essential Preparations for Security and Risk Personnel

by in Travel. Posted July 30, 2015
On Monday, U.S. diplomatic installations across the Middle East reopened in the wake of a precautionary lockdown; two weeks ago, U.S. intelligence learned of a possible attack via communications between two high-ranking al-Qaeda officials. The embassy in Yemen remains closed, however, with a terror watch still in place for that nation. With the geopolitical situation ...
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Small Business Safety and Threat Reduction

A Basic Guide To Conducting a Threat Assessment For Your Small Business How does the small business owner detect and prevent physical and cyber threats to the enterprise? Is it necessary, worthwhile or should anyone really care? With everything else for the shopkeeper to do, between ordering and inventorying merchandise, training employees and trying to ...
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A Hotelier’s Guide to Serious Wi-Fi

Major online hospitality outlets like Hotel Industry Magazine and Travel Daily UK are announcing the results of a NETGEAR study in which two-thirds of business travelers reported they would not return to a hotel that offers inadequate wireless service. Now, we can’t find a direct link to that survey, and the findings do encourage the purchase of the technology ...
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4 Best Practices for Hotels to Win Chargeback Disputes over Smoking Violation Fees

by in Lodging. Posted June 26, 2015
Recently, the hotel industry has been wrestling with a growing trend.  A guest whom the hotel suspects violated smoking policies by smoking in his room or inside the hotel itself has his credit card charged for the violation fee after leaving the hotel. The guest either promptly or eventually disputes this charge, denying the alleged ...
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