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Travel Risk Mitigation

BUSINESS TRAVELER OVERVIEW SAFETY AND SECURITYGlobal Business travelers may enjoy the fact that the hotel provides a complimentary breakfast and reliable Wi-Fi, but what they value most is a better sense of security when they travel on behalf on their organizations, according to a joint survey conducted by American Global Business Travel and the Association ...
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Avoiding Workplace Violence: Tips And Best Practices For Hospitality Employers

Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high rate of turnover, and the added responsibility of dealing with available cash. It is imperative ...
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Disease Threats: How to Secure the Corporate Workplace

A proactive approach to local and international disease threats is an essential and often overlooked safeguard to business productivity and duty of care. Human capital is arguably worth more to a business than tangible assets, because it is often the key competitive advantage that distinguishes a business in the marketplace. Infectious diseases are a constant ...
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Two Sides of the Hotel Security Equation

Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...
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Hotel Operators Need to Address the Asymmetric Threat

It’s happened again-a terrible attack on a hotel, followed a few days later by the deadly commandeering of an ambulance and its subsequent use as a bomb. Afghanistan, more than 16 years after the US and its NATO allies first launched an all-out assault on the Taliban and Al Qaeda, continues to be a hotbed ...
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Security in Bars, Taverns, and Nightclubs

In many parts of countries around the world, the neighborhood bar provides a location for friends to gather. Taverns and restaurants offer patrons a place to drink and dine. Nightclubs offer a high energy atmosphere that combines dancing and the consumption of alcohol. Hotels, motels, and entertainment complexes often contain bars, taverns, restaurants and nightclubs. ...
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Responding to Crisis Effectively

In crisis, efforts toward the planning, training, and coordination of resources enable an organization to surge toward the protection of its assets and operations during disruption. However, what cannot be surged is stakeholder trust and confidence. Prior to crisis, a requisite level of capabilities must be developed and maintained to provide stakeholder confidence that assets ...
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Venue Protection in an Asymmetric Environment

In the aftermath of the horrific shooting at the Mandalay Bay Resort in Las Vegas on October 1, hotel operators, cinema and restaurant managers as well as security personnel assigned to outdoor venues, have logically asked themselves how they can go about “hardening” the location. Specifically, what reliable measures can they take to make the ...
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An Often Overlooked Tool in Workplace Safety Prevention: The Near-Miss Investigation

OSHA defines a near miss as an incident in which no property was damaged and no personal injury was sustained, but where, given a slight shift in time or position, damage or injury easily could have occurred. Put simply, someone got lucky. Because there was no damage, these near miss incidents are often ignored or ...
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Travel Safety: Use of Vehicles as Weapons

It’s happened again-this time in Barcelona, on the popular tourist and historic street known as Las Ramblas.  A man using a van as a weapon careened down one of the two narrow side streets that border the wide pedestrian path and used it as a missile of sorts, killing 14 innocent people and injuring up ...
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