Human Resources: Straight talk about the swine flu and questions from your employees – Volume 17, No. 5 (September, October)
With everyone talking about, distressed over, and virtually absorbed with the fear of a Swine Flu (H1N1 virus) pandemic as being imminent, undoubtedly, Human Resources personnel and most hotel managers are facing tough questions from their employees. Some of these questions likely include whether the employer will pay for the Swine Flu vaccination when it becomes available? If an employee gets the Swine Flu, can they claim they got it while they were at work? And can an employee claim a Workers’ Compensation injury related to the Swine Flu?
Human Resources: Poster: “Take 3” actions to fight the flu – Volume 17, No. 5 (September, October)
Prepared by the U.S. Centers for Disease Control and Prevention (CDC) this 11” x 17” color poster reminds employees how they can help fight the spread of the seasonal flue and H1N1 Virus. The poster is ideal for displaying in employee break areas and bulletin boards.
Human Resources: Alternative dispute resolution save hoteliers time, money and frustration – Volume 17, No. 5 (September, October)
What is alternative dispute resolution? More importantly, why should hoteliers care about and make use of alternative dispute resolution? At its most basic, alternative dispute resolution is exactly what it seems: a way to resolve disputes without recourse to the courts. Alternative dispute resolution, or “ADR,” is generally less expensive, faster and simpler than traditional litigation, and in the fast-paced hotel world it can often be the best option for solving a problem in a fair but convenient forum.
Risk Management: Managing fire hazards associated with electricity, smoking and on-premise laundries – Volume 17, No. 5 (September, October)
There are many areas in hotels that pose fire hazards. Presenting a comprehensive overview that addresses each potential hazard could fill volumes of pages, as evidenced by the extensive consensus codes and standards developed and published by the National Fire Protection Association (NFPA), which are intended to minimize the possibility and effects of fire. Virtually every building, process, service, design, and installation in society today is affected by these NFPA documents. For this article, risk management expert has chosen to briefly discuss three areas that hoteliers can significantly minimize the threat of fire within their hotel by implementing some simple steps pertaining to electricity, smokers, and on-premise laundry hazards.
Risk Management: The Erin Andrews case: A chance for hoteliers to review and improve – Volume 17, No. 5 (September, October)
By now the facts surrounding the stalking of ESPN sideline reporter Erin Andrews are no doubt known to just about everyone in the hotel industry. This past summer naked videos of Andrews in her hotel room were circulated on the Internet. As a result of the facts in this complaint, the suspect in the case will undoubtedly face significant criminal charges. However, these facts also reveal some hotel management procedures that need to be reviewed and revised so that situations like this do not recur, subjecting hotels to civil liability from their guests who become victims of such criminal behavior on their property. The existence of this case provides a good reminder for hoteliers to review and update their hotel’s policies related to guest privacy.
Risk Management: Time to review the Hotel and Motel Fire Safety Act and fire protections basics – Volume 17, No. 5 (September, October)
Fire protection is a subject that must be a management tool in the operation of all lodging establishments, and is worthy of an annual review. October is fire safety month for many organizations. In this article, hotel risk management expert Ray Ellis explains the intent of the Hotel and Motel Fire Safety Act of 1990 and reminds readers to prepare emergency evacuation plans, update their fire standard operating procedures, and inspect and maintain their property’s fire extinguishers.