Choice Hotels - Resource Library

The Choice Resource Library is an essential resource for hotel owners and operators. This archive contains a comprehensive collection of Hospitality Law Conference and Global Travel Risk Summit Series white papers and presentations written by industry leaders, hotel and restaurant experts, and hotel and restaurant lawyers.

A

AMERICANS WITH DISABILITIES ACT (ADA)

Accommodating People with Disabilities (2012)
ADA – The Employment Aspects (2010)
ADA – Public Accommodations (2010)
ADA Title III Litigation: What are the Courts Saying? (2013)
ADA Update – Title 1 and Title 3 (2009)
Drive By Suits Under the Americans with Disabilities Act (2004)
How to Defend a Title III ADA Accessibility Claim (2012)
Proposition 65 Claims and ADA Drive By Claims (2004)
Recent Developments Under the ADA – Title 1 (2009)
This Time We Mean Next Spring! — The New ADA Accessibility Standards + Additional US Department of Justice Regulations Update for the Hospitality Industry – PPT & Summary (2011)
Top 10 ADA Issues at Hotels, Restaurants, and Spas – PPT & Summary (2014)

ALTERNATIVE DISPUTE RESOLUTION

ANTITRUST

Top Topics: Rate Parity, Patent Controlling, Wage an Hour Class Actions – PPT , Rate Parity Summary, Patent Reform Summary & Wage and Hour Summary (2014)
Antitrust Update (2009)
Avoiding Antitrust and FCPA Traps (2013)
Foreign Corrupt Practices Act (2012)

AVIATION

Airport Leases for Food & Beverage Operation – PPT & Summary (2014)
Aviation Safety Security (2013)
Primer on Representing Cruise Ships & Airlines – PPT & Summary (2010)

C

CANNABIS

How Marijuana Laws Will Impact the Hospitality Industry – PPT & Summary (2015)
Thank You for Not Smoking – Legal Consideration for the On-Premise Consumption of Marijuana in the Hotel Industry – PPT & Summary (2017)

CORPORATE & GOVERNMENT TRAVEL

A “BIT” About Protecting Foreign Investments (2017)
Mobility Across Jurisdictions: The Corporate Duty of Care Quagmire – PPT & Summary (2011)

CRISIS MANAGEMENT

D

DUTY OF CARE

Best Practices for Effective Communication Between The Legal Department and Risk Management for Successful Claims and Litigation Management (2012)
Best Practices for Evacuation (2013)
Best Evacuation Practices in Volatile Circumstances: Learning from Egypt, Libya and Japan (2011)
Creating an Effective Travel Policy that Includes Risk Management (2013, 2014)
Defining our Global Duty of Care to Mobile Employees (2012, 2013, 2014, 2015)
Defining the Scope of Duty of Care Owed by Travel Management Companies and Other Travel Agents to Clients – PPT & Summary (2012)
Duty of Care of Employers for Protecting International Assignees, their Dependents, and International Business Travelers (2009)
Duty of Care: Vigilance in Times of Crises (2011)
Duty to Protect Staff in Overseas Danger Zones Like Egypt (2013)
Flight Delayed but not Afraid: Survival Techniques for the Traveler Whose Flight is Delayed, Diverted or Discontinued (2015)
Hostage Taking Overseas: Don’t Become a Victim (2015)
Integration of the Entire Corporate Enterprise into Travel Risk Management (2013)
Legal Perspective on the Health, Safety & Security Responsibilities for US Mobile Workforce (2017)
Leveraging Mobile Technology for Traveler Safety and Security, Including Tracking and Alerts: What About Privacy Issues When Tracking Your Employees (2012)
Meeting Your Duty of Care: Conducting Security Assessments of Hotels and Airlines (2011)
Meeting Your Duty of Care in the Transportation Mode: Providing Safe and Secure Transportation for Your Mobile Work Force – PPT & Summary (2012)
Meeting Your Duty of Care in the Lodging Mode: Providing Safe and Secure Lodging for Your Mobile Work Force (2012)
The Hidden Dangers of Travel & Infectious Disease – PPT & Summary (2015)
Tracking (2013)
Training, Monitoring & Communication: Best Practices for Travel Risk Management (2014)

F

FOOD & BEVERAGE

Airport Leases for Food & Beverage Operation – PPT & Summary (2014)
Alcohol Promotions (2015)
Avoiding and Surviving Food-Related Claims (2015)
Bad Bug Book: Handbook of Foodborne Pathogenic Microorganisms and Natural Toxins (2014)
Beer, Bad Oysters and Other Pitfalls. A Food & Beverage Liability (2004)
Child Allergen Poster (English & Spanish) (2015)
Defending the Food Liability Claim (2007, 2008)
EMV and Restaurants: What You Need to Know (2014)
Estimating Blood Alcohol Concentrations at Given Time Points (2017)
Fact or Fiction: Dealing with Guest Claims (Both Real and Imagined) – PPT & Summary (2016)
FDA Guidelines (2015)
Federal Tip Credit Under Fire – PPT & Summary (2010)
Financial Side of the Restaurant Industry (2015)
Food Allergies and the Food Service – PPT & Summary (2014)
Food Allergen Awareness Poster (2006)
Food Allergens in Food Service Venues (2007)
Food Allergy & Anaphylaxis Emergency Care Plan Template (2013)
Food Allergy Chef Card Template (2013)
Food Allergy Facts and Statistics for the U.S. (2015)
Food and Beverage Litigation Update (2010 – PPT & Summary, 2014 – PPT & Summary)
Food & Beverage Litigation Survey (2009, 2010, 2011 – PPT & Summary, 2012, 2013)
Food & Beverage Management Agreements (2017)
Foodborne Illnesses and Allergens – PPT & Summary (2009)
Hospitality Hazards: Liquor Licenses and Supplier Sponsored Events (2013)
Hot Topics in the Food and Beverage Law (2013, 2014)
How to Gobble Up Chains of Licensed Retailers (2015)
Legal Aspects of Alcohol Beverage Marketing – PPT & Summary (2009)
Late Breaking Beverage Alcohol Regulatory News (2014)
Liability Arising Out of the Sale of Food and Non Alcohol (2003)
Mardi Gras Meets the Rodeo: The Hazards of Branding Menu Items (2015)
Negotiating Leases, Catering and Banquet Agreements and Other Foodservice Contracts (2013)
No Two Twinkies Are Alike — Understanding the Reasonable Basis Requirement of Federal Menu Labeling – PPT & Summary (2011)
REAL Conference: Food & Beverage Liability (2007)
Restaurant Delivery Services Here to Stay, or DOA? (2017)
Restaurant Reality 2016: Trends, Finance & Expansion (2016)
Second Symposium on the Definition and Management of Anaphylaxis: Summary Report (2006)
Special Human Resources Issues for Food & Beverage Operations (2007)
Strategies for Preventing and Defending Food, allergy and Alcohol Claims (2012)
Tackling Tough Human Resource Issues – Addressing Accommodation Requests in the 21st Century Workplace (2007)
Thank You for Not Smoking – Legal Consideration for the On-Premise Consumption of Marijuana in the Hotel Industry – PPT & Summary (2017)
The Best Offense is a Good Defense: Strategies for Preventing and Defending Food, Allergy and Alcohol Claims (2012)
The HLC Food & Beverage Forums (2017)
The Future of Hotel Food and Beverage Operations (2014)
The Last Drink (2012)
The Modern Menu: Warnings, Disclaimers, and Nutrition Labeling – PPT & Summary (2010)
The Need for Beverage Alcohol Reform (2009)
Third-Party Delivery: Godsend or DOA? (2017)
Top Five Reasons Restaurants Get Sued By Employees (2013)
Trends in Allergic Conditions Among Children (2013)
The Truth In Menus: The Current State of Labeling Requirements for Restaurant Menus – PPT & Summary (2017)
Understanding the 3 Tiers of the Alcohol Industry: The Promotional Perspective (2012)
When Patrons Attack: Employment Law Risk and the Disruptive Customer (2017)

FRANCHISING

FUNDAMENTALS OF HOSPITALITY LAW

I

INSURANCE

2014 Hospitality Law Conference- Preparation/Planning Think Sheet (2014)
Additional Ignored? Understanding the Rights and Potential Pitfalls That Come With Being Designated an Additional Insured on an Insurance Policy (2017)
A Hospitality Insurance Update (2014)
A How-To Guide for the Hospitality Industry (2014)
Anatomy of a Large Property Business Interruption Claim (2014)
Business Income Coverage in the Post 9/11 World (2007)
Crime Pays: A Conversation of Fraud and Recovery (2013)
Convention Risk Management and Insurance 101 (2012)
Discussion of Most Frequent Claims and How To Prevent Them (2017)
Effective GL Incident Response and Investigation – PPT & Summary (2015)
Five Important Lessons Hospitality Companies Learned from Hurricane Matthew (2017)
Guest and Employee Insurance Claims and Solutions – Discussion of Most Frequent Claims and How to Prevent Them (2014, 2015, 2016, 2017)
Gulf Oil Spill Insurance Coverage Issues for the Hotel and Gaming Industries (2010)
Hospitality Industry Insurance Litigation Update (2011 – PPT & Summary, 2012)
Hospitality Insurance 101 (2009)
Hot Topics and Claims in Insurance Coverage – PPT & Summary (2013)
Hotel Group Pays $365,000 to Settle a Harassment Lawsuit – Are You Covered? – PPT & Summary (2014)
The Insurance Claim Recovery Process: Suggestions and Practical Pointers (2012)
Insurance and Confidentiality Issues in the Hospitality Industry (2013)
Insurance and Regulatory Considerations for Globally Mobile Individuals (Expatriates and Business Travelers (2014, 2015 – PPT & Summary)
Insurance Coverage for Gulf Oil Spill Losses (2010)
Insurance for Business Interruption Losses Due To Damage Away from the Insured Premises – Lessons from 9/11 and Katrina, and Coverage for the Icelandic Volcanic Eruptions and the Gulf Oil Spill – PPT & Summary (2011)
Insurance and Assistance for All Aspects of Business Travel (2011, 2013, 2014)
Insurance for the Construction Period – PPT & Summary (2009)
Insurance Litigation Survey (2010 – PPT & Summary, 2011 – PPT & Summary)
Insurance Solutions (2007)
Lessons From Losses –PPT & Summary (2014)
Liability Insurance Update (2005)
Luxury Surfaces Can Make for a Slippery Business – PPT & Summary (2017)
Nailing Down Responsive Cyber coverage that Responds to Hospitality Industry Risks – PPT & Summary (2016)
Risk Management: Building a Defensible Claim with the Help of Your Employees (2014)
The Art of the Property Claim Negotiation (2013)
The Insurance Process (2004)
The State of the Insurance Market for Hospitality Entities (2016)
Understanding Your Property Insurance: ACV and Replacement Cost Coverage (2010)
What Hospitality Attorneys Need to Know About Insurance (2009)
What is the Right Price for the Wrong Coverage? (2014)
When Far Away Problems Hurt Your Business, Look to Insurance (2010)

IMMIGRATION

Business Immigration (2009)
Current Immigration Issues Impacting the Hospitality Industry (2003)
Hospitality Immigration Compliance: Making Sure You Aren’t Stick Between a Rock and a Hard Place – PPT & Summary (2011)
I-9 Compliance, Audits, and E-Verify (2012)
Immigration Solutions for International Business Travelers – PPT & Summary (2012)
Immigration Update: Hiring in a Pro-Enforcement Environment – PPT & Summary (2009)
Immigration Reform Rocks Your World (2007)
Immigration Update (2004)
Immigration Visa Issues (2013)

INTERNATIONAL CHALLENGES

A “BIT” About Protecting Foreign Investments (2017)
Approaches and Considerations for Launching Hotels in the Middle East – PPT & Summary (2009)
Contracts Issues, Liability Issues and Dispute Resolution in Australia and New Zealand affecting Hospitality Law – PPT & Summary (2009)
Doing Business in Costa Rica (2009)
Doing Hotel Deals Around the Globe: A Primer for U.S. Attorneys – PPT & Summary (2009)
Doing Business in Mexico (2009)
Doing Business in Mexico, the Caribbean, and Beyond (2007)
International Condominium Conversions (2007)
International Hotel Development Deals: Common Considerations that Apply in All International Transactions (2009)
International Human Resources (2007)
International Perspective: Are you making your employment contracts work for you? (2006)
International Perspective: International Developments in Class Action Procedures (2006)
International Perspective: International Hotel Expansion (2006)
International Perspective: Legal Aspects from the European Perspective (2006)
Legal Representation Overseas and the Role of the US Embassy (2015)
Maintaining Liaison and Good Relations with Foreign Law Enforcement Authorities for Your Company Overseas and with the US Embassy (2015)
Megacities: Challenges & Opportunities – PPT & Summary (2015)
Non-U.S. Hotel & Restaurant Legal Considerations (2014)
Representing US Companies Abroad in Accordance with the FCPA & UK Bribery Act (2011)
Operating in a Global Environment (2014)
Personal Responsibility – An Australian Perspective (2006)
The Hospitality Industry in Latin America – PPT & Summary (2009)
Understanding and Adhering to Cultural Norms in a Country Vastly Different than those in the West (2015)

L

LABOR & EMPLOYMENT

Affordable Care Act: Key Issues for Employers in 2014 and Beyond (2014)
An Update on Discrimination, Harassment and Retaliation Case Law and Agency Matters and Practical Implications for Hospitality Employers (2017)
Are You Sure You Are Paying Your Employees Correctly Under the FLSA? (2012)
Avoiding the New Enforcement Driven OSHA While Achieving Operational Excellence Through Safety – PPT & Summary (2010)
Challenges of the Hiring Process (2003)
Challenging Card Network Enforcement Mechanisms (2012)
COBRA (2008)
Comparison of the Confidentiality Requirements of HIPPA, ADA, and FMLA (2009)
Conducting Bullet Proof Workplace Investigations (2011)
Criminal Background Check Laws by State – Exhibit 1 & Exhibit 2 (2013)
DOL Sets Its Sights on Hospitality Industry – OT Exemptions and Independent Contractors – PPT & Summary (2016)
Emerging Issues at the Corporate Level: Danger Spots Beyond Daily Operations (2012)
Employee Background Checks and Screening (2004)
Employees are a Soft Spot in Data Security (2016)
Employer Reporting Obligations Under Patient Protection and Affordable Care Act (PPACA) (2016)
Employment Discrimination (2009)
Employment Guidelines: Employees Exposed to an Infectious or Contagious Disease (2017)
Employment Practices Liability Insurance (2014)
Employment Issues Specifically Impacting Restaurant Operations (2006)
Essentials of Employment-Related Recordkeeping: Saving Those Records May Save Your Life (2007)
Exempt Employees – Complying with the new FLSA rules (2005)
Expanding the Hospitality Practice: Rainmaking Exercises Set Within Globalized Healthcare, Medical Tourism, and the Affordable Care Act – PPT & Summary (2012)
FMLA – Summary (2009)
FLSA – Exemptions & Recordkeeping – PPT & Summary (2010)
FLSA – Wage & Hour Provisions (2007)
FMLA Update: Guide for Compliance (2009)
Free Agents: Benefits & Perils of Seasonal & Contingent Labor – PPT & Summary (2011)
Gender Identity Issues in the Workplace: Best Practices (2017)
Guest and Employee Insurance Claims and Solutions (2014)
Healthcare Reform and What it Means to Employers (2013)
HIPAA – The Privacy and Security Provisions (2010)
Hospitality Immigration Compliance: Making Sure You Aren’t Stuck Between a Rock and a Hard Place – PPT & Summary (2011)
Hospitality Employment Law Survey of Current Issues (2005)
How Hospitality Will Be Affected by the Trump Administration’s Labor & Employment Agenda (2017)
How Trends in FMLA Litigation Can Help Employers Comply with the Law (2015)
Human Resources Forums (2017)
I-9 Verification Process and Compliance – PPT & Summary (2014)
Importance of Company Policies – PPT & Summary (2016)
Individual Employment Dismissal Obligations Outside the US (2013)
Is Your Criminal Background Check Policy Consistent with the EEOC’s Updated Guidance? (2014)
Keep Options Open: Internal Investigations and Anti-Corruption Laws (2012)
The Latest Hospitality Guest and Employee Claim Trends and Solutions for Dealing with Them – PPT & Summary (2014)
Lessons Learned in Human Resources from Pop Culture’s 2015 Memorable Moments – PPT & Summary (2016)
Make Sure Your Employment Practices Liability Insurance Covers the Right Risks – PPT & Summary (2015)
Mardi Gras Meets the Rodeo: FLSA Misclassification (2015)
Millennials Entering into the Workforce & How to Protect Your New Employees (2015)
Minimum Wage Legislation & Protecting Trade Secrets (2015)
Navigating Employment Law Issues for High Profile Restaurants, Hotels and Lounges (2012)
NLRA – Unfair Labor Practices (2007)
NLRB’s Joint Employer Decision Could Uproot Hotel & Restaurant Franchise Model – PPT & Summary (2016)
OSHA (2007)
Poised for Recovery: Hospitality Visas in a New Economy (2013)
Pop Culture and Employment Law (2014)
Practices, Developments, Pitfalls and Safeguards (2013)
Preparing For & Responding to the EEOC’s Strategic Enforcement Plan (2013)
REAL Conference: E-Discovery – The Federal Rules, The Legal Hold, and Strategic Considerations (2007)
Recent Developments in Wage and Hour Class Action and FLSA Collective Litigation Summary (2014)
Responding to an Employee’s Social Media Comments About The Workplace: Avoiding Pitfalls and Implementing Best Practices at Your Business – PPT & Summary (2016)
Sex, Drugs, Art and Rock n’ Roll (2012)
Sex, Gender, Same-sex Marriage & Transgender Employees: What it all Means (2016)
Social Media in the Workplace (2012)
Some Things Never Change: Sex Harassment Update – PPT & Summary (2010)
Sexual Harassment (2009)
Sound and Savvy Operational Solutions to Offsetting the Increased Minimum Hotel Wage – PPT & Summary (2016)
Spotting & Handling Workplace Violence (2017)
Successor Liability: Even if you didn’t own it then, you still might be liable (2017)
Taking the Road Less Traveled: Recent Court Decisions, Wage and Hour and Arbitration (2011)
Tattoos, Haircuts and Head Coverings: How Far Can You Go? (2014)
The Family and Medical Leave Act Regulatory Revisions (2009)
The US DOL’s New Regulations on Overtime (2016)
Top 10 Employment Law Risks in the Hospitality Industry – PPT & Summary (2014)
Uncovering the Mysteries of the Tip Wage (2008)
Undercover boss: How you can be a joint employer and not even know it (2017)
Vexing Issues in FLSA Claims (2014)
Wage and Hour Class Action Update (2010)
What You Need to Know About Health Care Reform Compliance – PPT & Summary (2011)
When Patrons Attack – Employment Law Risk and the Disruptive Customer (2017)
Workplace Impact of Reefer Madness (2017)
Workplace Investigations – PPT & Summary (2011)

LIQUOR LIABILITY & LICENSING

LITIGATION

Bedbugs: They’re Still Here (and Causing Trouble) – Current Trends in Litigation and Risk Management (2016)
Hospitality Case Review: The Top 100+ that Impacted Us this Past Year – PPT  (2008, 2009 – PPT & Summary, 2010, 2011 – PPT & Summary, 2012, 2013, 2014 – PPT & Summary, 2015 – PPT & Summary, 2016 – PPT & Summary, 2017, 2018)
Hospitality Liability Case Survey (2007)
Hospitality Liability Case Update (2005, 2006, 2007)
Liability Trends in the Hospitality Industry (2009)
Medical Emergencies at Your Hotel, Restaurant or Business: An Analysis of Duty, Risk and Liability (2012, 2013)
Mitigating Damages in Hospitality Litigation Through Technical Uses of Structured Settlements (2015)
Recent Developments in Spoliation/Preservation and Sanction Cases: Old Topic that Keeps Coming Up (2016)
Reptile Theory: What You Need to Know in 2016 – PPT & Summary (2016)
Risk Management Techniques and Defense Strategies for Litigating in Plaintiff Friendly Jurisdictions (2012)
Trending Issues in Hospitality Regulation (2016)

M

MANAGEMENT AGREEMENTS

A Brief View of Sticky Issues in Hospitality Transactions (2014)
Analyzing the Deal (2014)
Avoiding Controversy and Disputes in Hotel Management Agreements (2007)
Basic Negotiation Points and Market Terms; Key Business Terms at the LOI Stage (2012)
Branded vs. Unbranded (2014)
Breaking Up is Hard to do: Unwinding the Owner-Management Relationship (2015)
Deciphering Government Regulations (ACA, ADA, WARN ACT) and Their Impact on Management Agreements (2014)
Distribution and the World of Parity (2016)
Fundamentals of Management Agreements (2014)
Hotel Management Agreements: Key Business Terms at the LOI Stage (2013)
Hotel Management Agreements: Key Terms and Points for Negotiation (2016)
Hotel Sales and Interim Management Agreements: Key Considerations, Including Alcohol Beverage Licensing – PPT & Summary (2015)
Incentive Fees in Hotel Management Agreements – PPT & Summary (2009)
Key Business Terms / Concepts in Major Hotel Agreements (2013)
Loans and Key Money Arrangements; Subordination and Non-Disturbance Agreements (2012)
Managing Risk of New Brand Layouts (2013)
Mechanics of Unwinding the Owner-Management Relationship – PPT & Summary (2014)
Mock Negotiation of a Hotel Management Agreement (2012, 2013)
Negotiating a Restaurant Management Agreement (2012)
Negotiating the Incentive Fee and Performance Test (2013)
Negotiating the Distribution Agreement (2015)
Perspectives on Non-Traditional Distribution Channels (2013)
Snapshot: Food & Beverage Management Agreements (2017)
Terminating Hotel Management Agreements and Divorce Issues that Occur – Part I, Part II (2012)
The Pendulum Swings… Survey of Management Agreement Litigation – PPT & Summary (2014)
Third Party Arrangements (F&B, Spas, Retail, Retail, Etc) (2011, 2012)
Understanding and Negotiating Distribution Agreements (2011)

MARKETING

MEETINGS & EVENTS

Contracting and Executing Safe and Secure Meetings (2014)
Convention Risk Management and Insurance 101 (2012)
International Meetings and Events – 5 Things You Need to Know (2015)
Meeting Contracts – PPT & Summary (2009)
Securing Critical Mass Events (2011)
Security for International Meeting Planners (2009)
Special Considerations for Securing Critical Mass Events and Attractions (2011, 2012)
Solving Safety & Security Concerns at Meetings and Events (2013)
The Meeting Professional’s Guide to Liability and Risk Management – PPT & Summary (2012)

R

REAL ESTATE DEVELOPMENT & TRANSACTIONS

Analyzing the Deal (2014)
Alternative Financing Options (2013)
Bankers, Servicers, Franchisors and Receivers Answer All Your Questions (2012)
Buy vs. Build – Making Complex Decisions (2016)
Capital Improvements – Expectations and Leveraging the Upgrades (2016)
Capitalizing Your Project – Maximizing Value (2016)
Condo Hotels (2006, 2007)
Current Trends in Hotel Development (2014)
Determining the Value of a Hotel (2013)
Discussion of Capital (2012)
Distinguishing Market Sales and Financing Transactions from Market Value for Property Tax Purposes – PPT & Summary (2011)
Dockominiums (2007)
Hotel Development (2014)
Hotel Acquisitions (2014)
Joint Ventures in the Lodging and Hospitality Industry: The ABCs of JVs (2011)
Key Business Terms/Concepts in Major Hotel Agreements – PPT & Summary (2011)
“Look Before You Leap!” Owner and Lender Considerations before pursuing Workouts, Restructurings, Receiverships or Bankruptcy Filings – PPT & Summary (2009)
Mardi Gras Meets the Rodeo: Economic Development Incentives Available to the Texas and Louisiana Hospitality Industry (2015)
Mastering Key Operations Reports and Metrics (2011)
Mixed-Use Developments: The Present & The Future (2007)
Mixed Use Projects (2014)
New Realities and Transaction Trends: Lodging and More (2009)
The Nuts and Blots of Deal Structuring (2012)
Optimizing the Exit – Capturing Total Value on the Reversion Sale (2016)
Resorts and More: Legal Trends in Formation, Governance and Operations (2009)
Restructuring Debt and Equity in a Challenging Climate – PPT & Summary (2011)
Special Topics (2014)
The Financing Environment (2014)
The Stressful Side of Spas: Spa Claims, Operational Consideration, Compliance – PPT & Summary (2011)
Time Share & Fractional Issues (2007)
Trends in Purchase & Sale Agreements (2007)
Understanding a Hotel Financial Statement and Key Investment Terms (2011 – PPT & Summary, 2013)
Understanding Hotel Investment and Valuation Methodologies and Pro Formas/Analysis (2011 – PPT & Summary, 2013)
Valuation of the Real Estate & Intangibles (2013)

S

SAFETY & SECURITY

5 Important Lessons Hospitality Companies Learned from Hurricane Matthew (2017)
13 Steps to Improve Safety, Increase Profitability and Reduce Legal Liability (2014)
13 Strategies for Improving Safety (2014)
A Global Survey of Hotel Fires: Mitigating Them and Reacting to Them (2011)
A New Approach to Safety (2007)
A Journey From Loss Control to Safety and Resilience: A Risk Manager’s Perspective (2011)
Aquatic Accident Investigations – PPT & Summary (2016)
Bed Bugs & Other Pesky Issues (2007)
Best Practices in Executive Protection (2013)
Best Practices in Passenger Terminal and Perimeter Security (2011)
Best Practices for Attorney’s, Internal Auditors, and Forensic Specialist (2013)
Business Response to Child Sex Trafficking (2012)
Breached – Cyber Breach Simulation – (2017)
Caught on Camera! Defending Your Liability Claim through Video Enhancement & Analysis – PPT & Summary (2017)
CCTVs (2014)
CCTVs: The Good, the Bad, and the Ugly (2007)
Common Issues and Solutions for Travel Safety and Security: The Industry Perspective (2011)
Current Issues in Loss Prevention (2012)
Data Security Breaches: The Crucial Mistakes That Companies Most Often Make (2012)
Dept of Homeland Security Resources for Hotels (2012)
Department of Homeland Security: The Office of Infrastructure Protection (2012)
Developing an Effective Loss Control Program (2007)
Do You OSAC? (2015)
Emergency Planning and Evacuation in Places of Lodging (2012)
Employment Guidelines Employees Exposed to an Infection or Contagious Disease (2017)
The Expert’s Perspective on Premises Liability Claims (2015)
Foreign Kidnapping and Ransom Demands (2015)
Global Best Practice In The Hospitality Industry (2011)
Global Risks Peculiar to Resorts: Prevention, Management, Litigation (2011)
Global Travel Hot Spots (2013)
Global War on Bed Bugs (2011)
Have Gun Will Travel: Dealing with Firearms in the World of Hospitality (2012)
The Hidden Dangers of Travel and Infectious Disease (2015)
Hotels: Common Vulnerabilities – PPT & Summary (2009)
Hotel Foresight: A Hotel Terrorist Attack Playbook Data from 2010 – PPT & Summary (2017)
Hotel Safety and Security Assessment & Questionnaire (2013)
How to Defend a Title III ADA Accessibility Claim (2012)
“If You See Something, Say Something” Suspicious Activity Rules: Food & Beverage Specific (2010)
Insurance Litigation Survey (2012)
Kidnapping: The Theory and Practice of Fear (2011)
Large or Complex Property Claims Resolution – PPT & Summary (2011)
Legionella – What’s in our Water? (2015)
Lessons Learned from Katrina (2007)
Lessons Learned from Recent Terrorist Attacks (2011)
Managing Risk in Pools, Spas, and Workout Facilities – PPT & Summary (2011)
Mitigating Security/Safety Risks (2011)
OSAC 101 (2013)
Secure Design Integration – PPT & Summary (2012)
Security Trends Regarding Development in Nigeria, Myanmar and Egypt (2012)
Something in the Water – PPT & Summary (2009)
The Claims Process (2009 – PPT & Summary, 2012)
The PCI Security Standards Council (2011)
The US Travel Association’s Blue Ribbon Panel on Aviation Security: Findings and Recommendations (2011)

T

TECHNOLOGY, INTELLECTUAL PROPERTY & CYBER CONCERNS

Anatomy of a Hospitality Data Breach – PPT & Summary (2015)
Best Practices in Data & IP Protection (2012)
Best Practices in Global Data Privacy Issues (2011)
Breached – Cyber Breach Simulation – Simulation & Injection (2017)
Collision of Myspace, Your Space and Our Space (2012)
Cruise Risks, Threats and Dangers: A Theory (2012)
Current Issues for Internet and Wi-Fi in Hotels and Restaurants (2012)
Data IP Protection (2013)
Data Privacy and Security Issues in the Hospitality Industry (2013)
Data Protection and Cyber Threats: Personal and Business Data at Severe Risk (2014)
Data Security Incident Response Plans – PPT & Summary (2016)
Data Security in the Hospitality Industry – PPT & Summary (2009)
Data Security in the Hospitality World (2017)
Demystifying Distribution (2015)
Department of Homeland Security Resources for Hotels & Travelers (2012)
E-Discovery and ESI – Don’t Leave Your Business Exposed (2013)
E-Discovery and Legal Holds – PPT & Summary (2014)
Electronic Payments: The Winds of Change, A Call to Action – PPT & Summary (2011)
Hospitality Online: Protecting Your Valuable Key Words (2007)
Identity Theft in the Hospitality Industry (2006)
Information and Technology Risk (2009)
Latest in Biometric Technology (2012 – PPT & Summary, 2013)
Managing Blogs to Avoid the Loss of Trade Secrets – PPT, Summary 1 & Summary 2 (2009)
Media and the Effect of Tourism (2011)
Mitigating Travel Risks to Africa (2012)
Mitigating Travel Risks to Latin America (2012)
New Hotel Development in the Current Environment (2012)
Operator Key Money, Silver Equity, Loans and Deficit Guaranties and the Related Subordination, Non-Disturbance and Attornment Issues (2012)
OSAC: Bridging the Information Gap (2014)
PCI Update: The Cisero’s Case (2012)
Perspectives on Non-Traditional Distribution Channels (2013)
Post-Breach Remedies (2009)
Privacy, Data Security, and the Hospitality Industry: What Changing Laws Mean For You (2016)
Protecting Your IP (2013)
Security Breach Notifications (2009)
Social Media Investigation to Beat Liability & Drive Down Damages – PPT & Summary (2016)
The E-Cigarette: Navigating Uncharted Territory (2015)
The New High Stakes Game – PPT & Summary (2010)
The Road to PCI Compliance: The Marriage of IT, Accounting and the Legal Fields (2009)
The Seven Deadly Sins of PCI Compliance (2009)
Top Topics – Patent Reform Legislation (2014)
Trademark, Copyright and Sweepstakes Basics: Legal Considerations for Marketing, Branding, and Promotions – PPT & Summary (2011)
The Unintentional  Hacker (2018)
The U.S. Payment Card Industry – PPT & Summary (2010)
Unintended Consequences (2017)
Use of Analytics in Dealing with Fraud & Corruption in the Hospitality Industry – PPT & Summary (2015)
Video Enhancement & Analysis – PPT & Summary (2016)
Who Owns the Data? (2015)