Who Are the Pacemakers in Hospitality These Days?
August 6, 2013 By Dr. John Hogan, CHA CHMS CHE CHO The two questions posed in this article were prompted ...
Read more
Lodging Industry Survey on Reasonable Accomodations
Dear Hospitality Professional: HELLO! The Mid-Atlantic ADA Center at TransCen, Inc., and researchers at the University of Maryland at College Park, are ...
Read more
Tattoos, Haircuts, and Head Coverings
There is no legal requirement that an employer adopt a dress or appearance policy, but many restaurant and hospitality employers are ...
Read more
Inquiring About Bed Bugs: Essential Questions for Travel Managers
As more reports of bed bug incidents surface, travel managers may want to ask the following questions of a destination: ...
Read more
When Bad Things Happen to Good People – Workplace Violence
Workplace violence has become an all too often occurrence these days. I’m still surprised at the lack of planning for terminations. In ...
Read more
Protecting Executives Abroad with Kidnap & Ransom Insurance
For most Americans, the notion of being kidnapped and held for ransom is nothing more than the plot to a ...
Read more
Employee Theft – Protecting More Than Property
The problem of employee theft in hotels is an age-old problem. Businesses lose billion of dollars each year in employee ...
Read more