Articles Posted by Jeff Nelken

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Due Diligence – Standard Operating Procedures: Don’t Play Russian Roulette with Your Business

In order for a restaurant to run smoothly and deliver excellence on a consistent basis, Standard Operating Procedures (“SOPs”) and Sanitation Standard Operating Procedures (“SSOPs”) are an integral part of the business. No matter whether you’re a corporate chain or an independent owner/operator, it behooves you to take a moment to think about your SOPs and SSOPs. You have ...
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Due Diligence – Always Accommodate Food Allergy Customers

While restaurant management may have good intentions to develop an allergy accommodation program, it may never be fully instituted or fully communicated to the staff. The Model Retail Food Code which was modified by the FDA in 2009, states that the “Person in Charge” of a food establishment must know and understand food allergens. They are also required to ...
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