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Beneath the Surface of a Cyberattack

Do leaders accurately gauge the impact a cyberattack can have on their organization? Do common assumptions about the costs and recovery process associated with data breaches paint a clear picture? This paper considers—in financial terms—the broad and extended business impact of cyberattacks, including both direct and intangible costs. Assumptions can be misleadingCommon perceptions about the ...
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A Crisis of Confidence

Board survey finds gaps between awareness of crisis threats and preparation to handle them A new survey conducted by Forbes Insights on behalf of Deloitte Touche Tohmatsu Limited finds that more than three-quarters (76 percent) of board members believe their companies would respond effectively if a crisis struck tomorrow. But less than half of their companies ...
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Digital. Why Should Hospitality Companies Care?

By Amitava “Chats” Chatterjee What is Digital?In Hospitality Upgrade’s summer 2015 issue, R.P. Rama, VP and CTO/CIO of IHM Hotels, said, “The biggest impact arising from technology advancement that we have had to deal with can be attributed to the rise of millennials, centennials and the proliferation of digital technologies and channels. Given their deep adoption of ...
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Travel, Hospitality, & Leisure Industry: 2015 Outlook

Backed by the current growth momentum, Travel, Hospitality, & Leisure (THL) companies are heading strong into 2015. Amid pent-up demand, it’s important that companies leverage technology to effectively respond to newer forms of competition and a globe-trotting wired customer. Guy Langford, Vice Chairman and U.S. Travel, Hospitality and Leisure leader, Deloitte LLP, shares his thoughts ...
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Cyber Crime Fighting

As personal, commercial, and government activities continue to migrate to the digital realm, so do criminals. Large-scale cyber attacks are becoming more frequent and more costly for businesses in the United States. Attackers are better funded, more sophisticated, and better organized than in the past, often representing criminal networks or states. Dozens of US banks ...
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The Path to Supply Chain Transparency

In 1904, Upton Sinclair spent two months in Chicago’s “Packingtown” uncovering horrific details about the meat-packing industry, which he portrayed in the classic book The Jungle. Public outrage over The Jungle prompted two new laws—the Food and Drug Act1  and the Meat Inspection Act2—that became early drivers of supply chain transparency in the United States. More than ...
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Risk Intelligent Proxy Disclosures — 2013

Download report | Download infographic In 2013, Deloitte conducted further analysis of board level risk oversight disclosures in proxy statements issued by S&P 200 companies. Similar to our efforts in 2010 and 2011, our analysis of risk-related disclosures in proxy statements was to provide a glimpse into risk oversight and management practices — at least to ...
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Charting a Course for Renewed Airline Consumer Loyalty

Click here to download the report. Deloitte’s Travel, Hospitality, and Leisure practice is pleased to announce our new report, Rising above the Clouds: Charting a course for renewed airline consumer loyalty. In this report, we explore the state of loyalty in the airline sector. Our findings suggest that an undifferentiated one-size-fits-all approach to loyalty improvement will ...
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Reputational Risk in the Modern Era

According to a recent study from Deloitte, reputational risk and fallout from bad public relations are now considered the top risk mitigation priorities for large companies. While many senior executives say they are making progress on strategic risk management issues, the broad spectrum of companies polled reported that reputational risk concerns have risen from third ...
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