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Hospitality Industry

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Person's Ringing Service Bell Hold By Robot On Turquoise Background

The New Hospitality Balancing Act: Leveraging Artificial Intelligence While Showing Care for Your Guests

by in Hotel Development, Lodging, Technology. Posted December 26, 2023
Hospitality is all about people: making them feel welcome, comfortable, and appreciated. Excellent guest experiences often center around attentive service and a personal touch. So what would happen if some of that human element were augmented by artificial intelligence – or replaced by it? Would it improve service, or make it feel robotic? In this ...
Tags Artificial Intelligence Fisher Phillips Hospitality Hospitality Industry Hotels Technology
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Employment law concept. Book and gavel on a desk.

2023 Year-End Reminders and 2024 Employment Law Changes

by in Human Resources, Legal. Posted November 14, 2023
As 2024 approaches, employers should be mindful of the following 2023 employment requirements, as well as laws which are effective January 1, 2024. If you have any questions regarding compliance on the below requirements, please reach out to your servicing Laner Muchin attorney. 1. Paid Leave for All Workers Act One of the biggest changes ...
Tags Hospitality Hospitality Industry Labor and Employment labor laws Legal Issue
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Focused male bellhop placing bags on luggage cart for a guest check in

Are You Properly Paying Your Bell Staff? 5 Top Questions for Hotels that Take a Tip Credit

by in Human Resources, Legal. Posted October 10, 2023
Hotel staff often include a mix of tipped and non-tipped jobs, but following wage and hour rules isn’t always easy, particularly if employees perform a variety of tasks. Some workers — such as servers and bartenders — may neatly fit into the “tipped employee” category, but you may have more difficulty determining whether other workers ...
Tags Fisher Phillips Hospitality Industry Hotels Human Resources Labor and Employment Legal Issue Lodging Tips & Tipping
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What Is Hospitality Law? An Explanation with Stephen Barth

by in Featured, Legal. Posted May 22, 2021
Stephen Barth, founder of HospitalityLawyer.com®, provides an in-depth explanation of what hospitality law consists of, including what specific industries fall under the hospitality umbrella as well as what general and niche laws impact those in the hospitality communities. Individuals both new and old to hospitality will find the explanation useful, especially students who may be ...
Tags Hospitality Industry HospitalityLawyer.com Law Video
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Where Liability Falls When Guest Safety is Compromised

by in Lodging, Risk Management, Safety & Security. Posted April 14, 2016
by: Casey Gale It almost sounds like the beginning of a low-budget horror movie. According to his claims, in 2008 Michael David Barrett gained access to a back-of-the-house phone in the Nashville Marriott at Vanderbilt University to learn sportscaster Erin Andrews’s room number. Without using Andrews’s name, he requested to be placed in the neighboring ...
Tags Hospitality Industry Lawsuits Litigation Lodging
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