Two New Free Disability-Savvy Resources from the Mid-Atlantic ADA Center

Accessible Meetings, Events and Conferences Guide and “at your “at your service” 20-minute film features disability leaders offering tips for customers with a variety of disabilities.

For the past nine years, the Mid-Atlantic ADA Center (one of 10 regional ADA information centers of the ADA National Network) has spearheaded the ADA National Network’s “Hospitality Initiative” – to create its critically-acclaimed portfolio of valuable resources for hoteliers, restaurateurs, customer-facing businesses, along with state and local governments.

Both resources are free of charge and can be found at They are ideal to strengthen marketing outreach to guests with disabilities and to plan accessible events. Compiled from nine years of feedback from trainings, guest columns, articles and/or Webinars with the American Hotel & Lodging Association (AH&LA), National Restaurant Association (NRA) and Asian American Hotel Owners Association (AAHOA), the two new resources anticipate the needs of front-line staff and are great disability-savvy tools to support staff that interface with guests with a wide variety of disabilities. For HR staff, the film can be used as a training tool for existing staff and to on-board new staff, coupled with the ADA National Network’s ADA – Title I Employment on-line course that offers continuing education credits from the HR Certification Institute:

The disability market segment boasts $220 billion in purchasing power – that’s more than the coveted teen market. For more information, additional free resources, and to access the Accessible Meetings, Events and Conferences Guide, “at your service” 20-minute film and two-minute Preview in English, Spanish , open captions and audio descriptions, visit

For additional information on the ADA and other resources, visit or call 800-949-4232.

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Mid-Atlantic ADA

The Mid-Atlantic ADA Center provides information, guidance and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of businesses, government entities, organizations, and individuals in the Mid-Atlantic Region (DC, DE, MD, PA, VA, and WV). If you are outside of this area, please visit the ADA National Network to locate your regional center. We are part of the ADA National Network, which consists of ten regional centers located throughout the United States that provide personalized assistance to educate the public about the ADA. We are not an enforcement or regulatory agency, but a helpful resource for obtaining information and guidance on compliance with the requirements of the ADA.

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