Most hospitality businesses allocate time and capital to efficiently collect and process data in order to improve sales, customer service and loyalty, and operations efficiency. Technological advances have made it easier to manage a wide range of information about customers, vendors, and employees. Virtually all businesses that use computer systems are to some extent vulnerable ...Read more
The Equal Employment Opportunity Commission’s (EEOC’s) statistics about employment discrimination continue to demonstrate a trend of increased charge filing and litigation with the agency. And, in the wake of the EEOC’s increased focus and expanding budget to execute its Strategic Enforcement Plan, the employment discrimination lawsuit trend is expected to continue. The most effective action ...Read more
As personal, commercial, and government activities continue to migrate to the digital realm, so do criminals. Large-scale cyber attacks are becoming more frequent and more costly for businesses in the United States. Attackers are better funded, more sophisticated, and better organized than in the past, often representing criminal networks or states. Dozens of US banks ...
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Authored by Joe Samnik At today’s business meetings, conventions, and trade shows, the destination venue plays a key role in attracting attendees—sometimes as much as the agenda. The first thing at a prime hotel or meeting venue to grab your attention is the landscape: beautiful flowers that you only wish were in your home or office, gorgeous palm trees whose trunks look like they were hand-cut ...Read more
Back to school, back to work, back to serious decisions — now is a good time to recall key considerations before terminating an employee or employees. 1. Consider the Reason: Position Elimination vs. Performance Issues As a fundamental proposition, the employer must be able to articulate the reason for terminating an employee. A good exercise for employers is to summarize ...Read more
Everybody knows that an employer should never, ever, ever ask an applicant about religion or disability until after a conditional offer of employment has been made. And maybe not even then. Right? Right? Well, mostly right. But, as a couple of EEOC lawsuits show, there may be times when you have to make an exception ...Read more
In 1904, Upton Sinclair spent two months in Chicago’s “Packingtown” uncovering horrific details about the meat-packing industry, which he portrayed in the classic book The Jungle. Public outrage over The Jungle prompted two new laws—the Food and Drug Act1 and the Meat Inspection Act2—that became early drivers of supply chain transparency in the United States. More than ...
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If there was one thing I wish that every business owner, manager and employee would take away when thinking about this article and the modern workplace, it is that e-mails are forever. And not only are they forever, but they pack a double punch since their impact is instantaneous. All it takes is a simple ...
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First of a Fictional Series Eric was a bright young boy growing up in North London in the early nineties. He loved school, especially math, and he of course was mad about football. His bedroom was plastered with posters of his favorite Arsenal players, as well as with flags and other memorabilia with the official logo ...Read more
Business resiliency contemplates all hazards across the extended enterprise, including operations, people, goods and intellectual property. To achieve business resiliency throughout an organization, leaders must have the tools to anticipate and monitor threats, and stand ready to respond to disruptions and opportunities in real time. This Business Resiliency Checklist reflects the Key Process Areas to be defined, monitored ...Read more