Monthly Archives: June 2015 ( Page 5 )

An Introduction to Data-Driven Decisions for Managers Who Don’t Like Math

Not a week goes by without us publishing something here at HBR about the value of data in business. Big data, small data, internal, external, experimental, observational — everywhere we look, information is being captured, quantified, and used to make business decisions. Not everyone needs to become a quant. But it is worth brushing up ...
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Improper Tip Pooling Targeted in Class Action Lawsuits

The use of class action lawsuits against large corporations over allegedly illegal tip pooling arrangements is increasingly common. This work examines the use of class action lawsuits for this type of lawsuit and analyzes two recent cases from Massachusetts and New York targeting the legality of Starbucks’ tip-pooling policy under the laws of each state ...
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Four Challenges Unique to Select-Service and Limited-Service Hotels

Today’s select-service and limited-service hotels are one of the fastest growing segments in the hospitality industry, and for good reason. Industry studies have shown that select-service properties have become more feasible to build and franchise than their full-service counterparts and offer an economical alternative for guests in today’s shaky economy. While select-service hotels may not have ...
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Protecting Privacy in Cross-Border Litigation

The Scope of the Problem For U.S.-based, multinational organizations, privacy statutes in foreign nations have become a minefield that threaten to disrupt the day-to-day operations taken for granted at home. In one case, officers of search engine giant Google were convicted in Italy for criminal privacy violations when a third party uploaded an unauthorized video to the entity’s video-on-demand ...
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Let Me Take a Look at That Tattoo…

There is no question that tattoos, body piercings, and other forms of self-expression have become commonplace in modern society, especially among the Gen X and Gen Y demographic. As a result, employers have to deal with these issues in the workplace, even in companies that traditionally have had conservative dress and appearance expectations such as ...
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Security in Bars, Taverns, And Nightclubs – It’s Not Just the Guards

In many parts of countries around the world, the neighborhood bar provides a location for friends to gather. Taverns offer patrons a place to drink and dine. Night clubs offer a high energy atmosphere that combines dancing and the consumption of alcohol. Hotels, motels, and entertainment complexes often contain bars, taverns, and nightclubs. For the ...
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10 Steps to Prepare For an I-9 Audit

Immigration audits are on the rise. How can you ensure your restaurant complies? Many employers are unaware of the significance of the I-9 Form. This two-page form, once considered to be a “simple hiring form,” can carry hundreds of thousands of dollars in potential liability, as well as possible criminal penalties for managers and owners, ...
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Deep-Fried Discrimination Claim: Lisa T. Jackson v. Paula Deen, et al.

The whole country watched as celebrity chef Paula Deen was roasted over the lawsuit filed by a former general manager of a Deen-affiliated restaurant. Now that the media storm is starting to fade, what lessons can employers and human resources professionals learn from what happened? Keep reading for a recipe to keep you “out of the frying pan” ...
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When is a Union Not a Union? When It’s a “Worker Center”

When the word union is thrown around everyone seems to cringe. Steve Bernstein walks us through the ins and outs of what “worker centers”  concept. The fast-food industry has fallen prey to coordinated demonstrations by a number of loosely affiliated groups, rallying around wages, benefits and other conditions. The strategy invoked by these so-called “worker centers ” (or ...
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Can an Anonymous Tip Result in a Legal DUI Traffic Stop?

The Gist One of the primary concerns of law enforcement generally, and state alcohol regulators in particular, is the war on drunk driving. Many law-related initiatives have been adopted over the years to fight the scourge of drunk driving. Over 20 years ago, the state-by-state campaign to lower the official Blood Alcohol Content (BAC) threshold used to determine ...
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