2015 - HospitalityLawyer.com®

Death in Airbnb Rental Raises Liability Questions

by NY Times in Insurance & Loss Prevention, Lodging, Safety & Security. Posted November 16, 2015

By ROB LIEBER There is no better — or sadder — way to explain how Zak Stone’s father died in a vacation rental than how he did himself this week, so this is how he began the essay he wrote for the online magazine Matter. “The rope swing looked inviting. Photos of it on Airbnb ...

Luxury and Loneliness: The Dark Side of Business Travel

by Milena Veselinovic in Travel. Posted November 10, 2015

With a roster of alluring destinations and five-star hotels, going on a business trip can seem like a whirlwind of high-powered glamor on the surface. But for people constantly traveling for work, the reality is often quite different. Check-in queues, flight delays and lonely dinners make up a large part of the business traveler lifestyle, ...

Anatomy of a Hotel Data Breach

by Sandy Garfinkel in Lodging, Safety & Security, Technology. Posted November 10, 2015

Data breach incidents have dominated the news in 2014, and they are only becoming more frequent and damaging. Every industry and every type of business has been a victim of cyber intruders or other types of data loss or theft. Information criminals take everything from sensitive corporate trade secrets to customer or employee personal information, ...

FDA’s Menu-Labeling Update

by Dan Vecchio in Food & Beverage. Posted November 8, 2015

Since their official unveiling in December 2014, the FDA’s final menu-labeling rules have given rise to a multitude of questions from hospitality businesses who wonder how to comply or whether they must comply at all. The FDA, in turn, appears to be trying its level best to provide enough time and guidance to ease these ...

FCC TAKES ON HOSPITALITY WI-FI MANAGEMENT AGAIN: MORE SANCTIONS, UNRESOLVED CONCERNS

by Post & Schell in Legal, Technology. Posted November 4, 2015

co-authored by Abraham J. Rein & Charles W. Spitz On Monday, November 2nd, the Federal Communications Commission (FCC) took more enforcement steps in its campaign against Wi-Fi blocking – the practice of blocking unauthorized Wi-Fi hotspots that let consumers share mobile data access with other devices, like laptops and tablets – in hotels and convention ...

Cyber and Privacy Risk Advisory

by Willis in Risk Management, Technology. Posted November 3, 2015

Hospitality Industry Spotlight by Gamelah Palagonia Senior Vice President, Finex Hoteliers have long been major hacking targets – a trend that is likely to continue given the volume of credit and debit card transactions the industry processes. While all business should assess and implement comprehensive privacy and data security policies to ensure adequate protection of ...

Popular Hotel in Somalia Is Bombed by Militants

by NY Times in Lodging, Travel. Posted November 2, 2015

By MOHAMMED IBRAHIM and JEFFREY GETTLEMAN MOGADISHU, Somalia — Islamist militants stormed a popular hotel in the heart of Mogadishu, Somalia’s capital, on Sunday, blowing up the front gate with a car bomb, shooting guests and hotel workers, and then battling with security forces from the hotel’s rooftop for several hours. Somali government officials said ...

What You Should Know Before Monitoring Your Employees and Guests

by Lonnie Giamela in Human Resources, Legal, Lodging, Technology. Posted October 29, 2015

Co-authored by John Marvos Employees can make or break businesses in the service industry. While customer service oriented employees create a luxurious experience at a lesser establishment, employees that don’t prioritize customer service can ruin a guest’s experience even at the most finely-appointed hotel. However, managers and supervisors cannot always be present to recognize and ...

Keeping Private Matters Private

by Hogan Lovells in Legal. Posted October 28, 2015

co-authored by Allen P. Pegg & Gabriella Morello Keeping Soiled Laundry Out of Public View: How Arbitration Provisions Can Help Preserve Image and Value For any company, brand image is king. After all, image reflects on all aspects of the business, from reputation to service to attitude to culture. For one industry in particular, however, image ...

Critical Control Points in Liquor Liability

by Jeffrey Jannarone in Food & Beverage. Posted October 26, 2015

In this article, dram shop and liquor liability expert, Jeff Jannarone discusses critical control points in bar operations, including recourse options for handling intoxicated patrons. Every bar or restaurant that serves alcoholic beverages is at risk of having intoxicated patrons. However, the mere presence of an intoxicated patron within an establishment does not necessarily indicate ...

Yearly Archives: 2015 ( Page 3 )