Human Resources - HospitalityLawyer.com®

Two New Free Disability-Savvy Resources from the Mid-Atlantic ADA Center

by Mid-Atlantic ADA in Food & Beverage, Human Resources, Legal. Posted December 21, 2015

Accessible Meetings, Events and Conferences Guide and “at your “at your service” 20-minute film features disability leaders offering tips for customers with a variety of disabilities. For the past nine years, the Mid-Atlantic ADA Center (one of 10 regional ADA information centers of the ADA National Network) has spearheaded the ADA National Network’s “Hospitality Initiative” – ...

Employers Reminded Of Workplace Violence Dangers

by Melody Rayl in Human Resources, Insurance & Loss Prevention. Posted December 7, 2015

A new case on workplace violence in Missouri demonstrates the practical and legal challenges many employers face in today’s environment. The case shows the risk extends beyond violence by employees to violence by nonemployees – particularly in situations involving domestic abuse. Background: Employee Assigns Partial Blame For Tragedy On EmployerThe facts of the case are ...

What You Should Know Before Monitoring Your Employees and Guests

by Lonnie Giamela in Human Resources, Legal, Lodging, Technology. Posted October 29, 2015

Co-authored by John Marvos Employees can make or break businesses in the service industry. While customer service oriented employees create a luxurious experience at a lesser establishment, employees that don’t prioritize customer service can ruin a guest’s experience even at the most finely-appointed hotel. However, managers and supervisors cannot always be present to recognize and ...

Restaurant industry leader Danny Meyer ends tipping. Who will follow?

by Maura Judkis in Food & Beverage, Human Resources. Posted October 15, 2015

If you happen to have a late-November reservation at the Modern, Danny Meyer’s two-Michelin-star restaurant in New York’s Museum of Modern Art, here’s some good news: When the bill comes, you’ll no longer have to do any fuzzy math on a full stomach and a few glasses of champagne. Meyer, head of the Union Square ...

Five Evolving Issues Confronting Employers in the Hospitality Industry

by Jeffrey Ruzal in Human Resources, Legal. Posted October 14, 2015

As the hospitality industry continues to grow and expand, one common goal is to provide all-inclusive experiences for visitors and patrons. Unfortunately, given the breadth of the goods and services offered to the public and the workforce employed to supply these experiences, the hospitality industry is also providing plaintiffs’ attorneys and government regulators with their ...

When does your religion legally excuse you from doing part of your job?

by Eugene Volokh in Human Resources, Legal. Posted September 11, 2015

Can your religion legally excuse you from doing part of your job? This is one of the questions in the Kentucky County Clerk marriage certificate case. But it also arises in lots of other cases — for instance, the Muslim flight attendant who doesn’t want to serve alcohol and who filed a complaint on Tuesday ...

Active Shooter Response Planning

by Robert Shuster in Human Resources, Safety & Security. Posted August 27, 2015

With every news flash of a workplace active shooter incident, now almost monthly, it becomes increasingly evident that organizations/businesses/schools need an Active Shooter Response Plan. Furthermore, this is not a one size fits all challenge. Granted, the plan from one organization or institution to another may have some common reaction guidelines. Most of the active ...

As Minimum Wages Rise, Restaurants Say No to Tips, Yes to Higher Prices

by Patricia Cohen in Food & Beverage, Human Resources. Posted August 24, 2015

SEATTLE — Restaurant owners, customers and staff have long railed against the tyranny of tipping, but like a love affair gone bad, it has proved difficult to quit. Now, prompted by a spurt of new minimum wage proposals in major cities, an expanding number of restaurateurs are experimenting with no-tipping policies as a way to ...

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