Lodging - HospitalityLawyer.com®

Digital. Why Should Hospitality Companies Care?

by Deloitte in Lodging, Safety & Security, Technology. Posted February 3, 2016

By Amitava “Chats” Chatterjee What is Digital?In Hospitality Upgrade’s summer 2015 issue, R.P. Rama, VP and CTO/CIO of IHM Hotels, said, “The biggest impact arising from technology advancement that we have had to deal with can be attributed to the rise of millennials, centennials and the proliferation of digital technologies and channels. Given their deep adoption of ...

Love and The New Age of Service

by Hospitality Net in Human Resources, Lodging. Posted February 2, 2016

By Steven Ferry Much attention has been placed by training departments of luxury hotels and resorts on bringing new hires up to the required standard of superior service. This is no small challenge in some areas, given the lack of familiarity of the new hires with high-end lifestyles, the expectations of those who live them, ...

A TED Talk’s Roadmap for Staying Calm When an Active Shooter’s at the Door

by Travis Vance in Food & Beverage, Human Resources, Insurance & Loss Prevention, Lodging, Safety & Security. Posted January 27, 2016

An armed gunman just entered your workplace. You’re under stress. What is the first thing you and your management team do? Does someone call the police? Do you run? Fight? Hide? Is there a security guard? What does he or she do? What do your employees do? Do you know the precise, step-by-step actions that ...

How Smart Business Travelers Get More from Hotels

by Edward Mady in Lodging, Travel. Posted January 27, 2016

Many business travelers loathe business travel, and for the most part, the hotels they’re staying in are not helping. A 2012 Carlson Wagonlit Travel survey of 6,000 business travelers reported that hotels were responsible for four of the top 10 stress-producers among corporate road warriors. However, hotels can do a lot to reduce your stress ...

Compliance: Common Sense Approach to Ensure Guest Safety

by Stephen Barth in Insurance & Loss Prevention, Legal, Lodging. Posted January 8, 2016

Most of you will recall Anthony ” Tony ” Marshall and his tireless work to assist the hotel industry in understanding the legal aspects of the business and ensuring guest safety. Due to his lasting impact, we honor Tony annually at The Hospitality Law Conference in Houston by recognizing others with the Anthony G. Marshall award for ...

How May I Help You: Top Legal Departments Take On the Challenges of the Hospitality Industry

by Patrick Johnson in Legal, Lodging, Technology. Posted December 18, 2015

When asked about the biggest challenges faced today by legal departments in the hospitality industry, the response from Stephen Barth, founder of HospitalityLawyer.com, could be summarized in one word: compliance. Barth, who has more than two decades worth of experience in hospitality operations, has recently seen an upward momentum of the number of U.S.-based hospitality ...

Trends for 2016: Hospitality M & A

by Thomson Reuters in Hotel Development, Legal, Lodging. Posted December 7, 2015

Practical Law Real Estate On November 16, 2015, Marriott International announced its $12.2 billion acquisition of Starwood Hotels and Resorts Worldwide. The deal is the largest acquisition in the hospitality industry since Blackstone Group bought Hilton Hotels & Resorts for $26 billion in 2007. If the deal goes through (as is expected in mid-2016), the ...

What Do Hotel Execs Really Think Of Airbnb?

by Julie Sickel in Lodging, Travel. Posted December 7, 2015

Airbnb hung in the air over most major hotel companies’ third-quarter earnings reports last week, and analysts weren’t shy about asking hoteliers to expound on what effect the sharing economy platform and its rapidly growing supply could have on the industry. “As we’ve talked to our corporate clients, we don’t see Airbnb as a particular ...

What the Hospitality Industry Needs to Know about Website Accessibility Guidelines

by William Miller in Food & Beverage, Legal, Lodging, Technology. Posted December 6, 2015

Do private businesses, including restaurants, hotels and travel businesses who offer services to the public through their website (i.e., sell a product or service on the website) have to make their websites accessible to persons with disabilities? While the answer to that question is almost certainly “yes,” it has still not been conclusively answered by ...

Texas’ open carry law: 3 steps hotels should take before the New Year

by John Harrison in Legal, Lodging, Safety & Security. Posted November 25, 2015

The Texas statute allowing the open carrying of guns by licensed holders will become effective on January 1, 2016. Prior to this effective date, Texas hotel properties should consider following these three steps in an effort to comply with the law. 1. Update the Employee Handbook Under the revised statute, a hotel may still prohibit its ...

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