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It’s Never Been So Important – See Something, Say Something

See Something, Say Something          After the horrible terrorist attacks in Paris and a few weeks later, in San Bernardino, law enforcement officers and intelligence officials around the world are understandably concerned about possible future attacks.  These public servants sacrifice immensely, doing their best every day to try and keep us safe.  ...
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What Can Travelers Expect in 2016? New Tools, Better Service and a Focus on Safety and Security

The latest research from Carlson Wagonlit Travel (CWT) suggests 2016 will be the year of the traveler, as companies embrace new technologies and ways of working to improve traveler satisfaction. The CWT Trends* website combines a survey of over 1,000 travel managers across the world, white papers, client case studies and additional CWT research to ...
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The Paris ISIS Commando Made Use of Sophisticated Weaponry, Technical Expertise and Strict Operational Security

The world has witnessed once again a horrific terrorist attack on European soil.  It comes as the third attack in France so far this year, having been preceded by the bloody Charlie Hebdo office and Kosher supermarket attack in January and the Paris-bound train attack in August.  That attack, in which no one died, was ...
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Everyday Business Travelers Are Easy Targets for Espionage

James Bond might be the world’s best-known spy, but nowadays even an obscure international business traveler could face similar surveillance threats from a hostile foreign intelligence service or even a business competitor. For example, though most American business travelers aren’t aware of the threats of espionage, the dangers are greater and more prevalent than ever before. ...
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Luxury and Loneliness: The Dark Side of Business Travel

With a roster of alluring destinations and five-star hotels, going on a business trip can seem like a whirlwind of high-powered glamor on the surface. But for people constantly traveling for work, the reality is often quite different. Check-in queues, flight delays and lonely dinners make up a large part of the business traveler lifestyle, ...
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Popular Hotel in Somalia Is Bombed by Militants

By MOHAMMED IBRAHIM and JEFFREY GETTLEMAN MOGADISHU, Somalia — Islamist militants stormed a popular hotel in the heart of Mogadishu, Somalia’s capital, on Sunday, blowing up the front gate with a car bomb, shooting guests and hotel workers, and then battling with security forces from the hotel’s rooftop for several hours. Somali government officials said ...
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Case Study: Should a Hotelier Invest in a New Kind of Online Travel Agency?

Lotta Tindal, the chief marketing officer for the Dutch hospitality group Ervaring Hotels & Resorts, hadn’t wanted to come to the presentation, but Gerard Bakker, Ervaring’s CFO, had twisted her arm. “These things are nothing more than glorified sales pitches,” she whispered to him. “Stop acting like a teenager,” he joked. “I’m trying to pay ...
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Amtrak says to suspend national rail service without safety extension: letter

Amtrak has told U.S. lawmakers that it will suspend service on its national network in mid-December unless Congress extends a Dec. 31 deadline for implementing advanced safety technology, according to an Oct. 5 letter from Amtrak reviewed by Reuters. The letter, addressed to Senate Commerce Committee Chairman John Thune, a South Dakota Republican, says service ...
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