What happens when a hotel suffers property damage, whether by natural disaster or man-made accident, and is forced to close some or all of its rooms, amenities or services? It is important to understand how insurance can protect you from the resulting financial loss. In addition to potential recovery for property damage from your property/casualty ...Read more
Employee theft is a significant source of loss in the hospitality industry. Reports have found that 34% of employees in the 18-29 age bracket believe that stealing from their employer is justifiable. It is believed that as much as one-third of all restaurant failures are due, in significant part, to theft by employees, and the ...Read more
One nightmare scenario faced by hotel and resort executives is dealing with the former guest who claims that he or she contracted a fungal or bacterial illness at their establishment. True or not, the last thing that a hotel or resort wants associated with its name is “fungus” or “bacteria.” Yet with the increasingly widespread usage of social media and anonymous access ...Read more
Ladders are a common tool utilized by the maintenance and engineering staff in nearly every hotel. They enable personnel to reach high places for a variety of reasons such as hanging banners, changing light bulbs, checking sprinkler heads, dusting high areas, accessing roof areas, and so much more. Yet, each year there are more than ...
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