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What Hotel Leadership Should Know About the Emerging Trend of Assault and Battery Claims

Ask nearly any leader in the hotel industry and/or their HR manager for the definition of a “hostile work environment,” and they will have a pretty solid answer. That’s because many of them have had to handle employee claims for illegal harassment. Further, these leaders, for the most part, have dealt with such employee issues ...
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Exemptions and Credits that Result in Savings for the Hotel and Restaurant Industry

I’m pleased to introduce guest author Katie Nguyen, a CPA from local accounting firm, Clark Nuber. Katie specializes in state and local taxes for the hospitality industry and has offered to share her experience and knowledge with the Duff on Hospitality readers. Welcome, Katie, and thank you for today’s post on some important tax incentives available to Washington’s ...
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Crime Pays – A Conversation of Fraud and Recovery

Occupational fraud and crime is a significant and growing exposure for all industries, including hospitality. In recent years, the challenging economy has helped to drive the incidence of these crimes. A study by the Association of Certified Fraud Examiners (Association of Certified Fraud Examiners: 2012 Report to the Nations) found occupational fraud caused $3.5 trillion ...
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How to Serve Alcohol at a Company Party Without Getting Sued

With the holidays right around the corner, many businesses will host festive company outings and events for their employees, including parties at the office—and often these celebrations include alcohol. Employers need to understand the legal parameters of having alcohol in the workplace in order to establish a safe, responsible and enjoyable work environment for their ...
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Promoting Alcohol Through Social Media

Social Media is the new land of opportunity for all in manufacturing and retail.  Facebook and Twitter alone allow restaurants, hotels, and bars unprecedented conversation with their customers.  The access to these consumers is in real time and moves beyond the capabilities of any standard brand website.  Understandably, motivation to interact with consumers by offering ...
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ID Scanners: The Good, the Bad and the Ugly

Lately, bars, lounges and nightclubs are using a variety of new devices that scan patron identification cards upon entry, storing the information for future reference, and in some instances, sharing the information with other proprietors or using it for marketing purposes. The justification for the scanners is that they assist in age verification and fake ...
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