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Inquiring About Bed Bugs: Essential Questions for Travel Managers

As more reports of bed bug incidents surface, travel managers may want to ask the following questions of a destination: Has the hotel identified bed bugs on the premises in the last twenty-four months? If so, what steps did the hotel take to eliminate the infestation? What types of preventative training occur at the hotel? ...
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Four Challenges Unique to Select-Service and Limited-Service Hotels

Today’s select-service and limited-service hotels are one of the fastest growing segments in the hospitality industry, and for good reason. Industry studies have shown that select-service properties have become more feasible to build and franchise than their full-service counterparts and offer an economical alternative for guests in today’s shaky economy. While select-service hotels may not have ...
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Let Me Take a Look at That Tattoo…

There is no question that tattoos, body piercings, and other forms of self-expression have become commonplace in modern society, especially among the Gen X and Gen Y demographic. As a result, employers have to deal with these issues in the workplace, even in companies that traditionally have had conservative dress and appearance expectations such as ...
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When is a Union Not a Union? When It’s a “Worker Center”

When the word union is thrown around everyone seems to cringe. Steve Bernstein walks us through the ins and outs of what “worker centers”  concept. The fast-food industry has fallen prey to coordinated demonstrations by a number of loosely affiliated groups, rallying around wages, benefits and other conditions. The strategy invoked by these so-called “worker centers ” (or ...
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4 Tips for Surviving an Active Shooter

You’re working at your job or out in public, doing what you normally do and not expecting anything particularly exciting to happen. Then you hear a series of loud, muffled pops, not too close, but not very far away. Then you hear screams, faint and distant but getting louder. Then you hear another pop, only ...
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Gun Policy and the Hospitality Industry: Ways to Consider Your Own Firearm Policy

Firearms and gun control occupy a hotspot right in the middle of the modern psyche. Every facet of this issue—high-capacity magazines, concealed carry rights, background checks—inspires strong feelings and opinions from most people. Gun control currently enjoys a spotlight that had been absent since the Columbine High School shootings, and it really does affect everyone ...
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The Invisible Killer: Carbon Monoxide Safety and Hotels

Carbon monoxide has been in the news recently in the wake of a series of gas-related deaths in a North Carolina hotel. While statistically rare, carbon monoxide poisoning nonetheless presents a serious problem for both hotel operators and their guests. This gas—odorless, tasteless, and colorless—can emit from malfunctioning furnaces and water heaters. If inhaled in ...
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