Lodging - HospitalityLawyer.com®

The Challenges that Hotel Brands Face in Paid Search

by Sam Engel in Hotel Development, Lodging, Technology. Posted May 6, 2015

When you type the name of a hotel brand into a search engine, you’ll probably encounter a large number of text ads placed by online travel agencies (OTAs). Bidding and placing ads on variations of hotel brand names is a very common practice and has even led some in the hospitality industry to refer to ...

Travel, Hospitality, & Leisure Industry: 2015 Outlook

by Guy Langford in Lodging. Posted April 29, 2015

Backed by the current growth momentum, Travel, Hospitality, & Leisure (THL) companies are heading strong into 2015. Amid pent-up demand, it’s important that companies leverage technology to effectively respond to newer forms of competition and a globe-trotting wired customer. Guy Langford, Vice Chairman and U.S. Travel, Hospitality and Leisure leader, Deloitte LLP, shares his thoughts ...

Public-Private Partnerships and the Hospitality Industry

by Lawrence Bartelemucci in Hotel Development, Human Resources, Lodging. Posted April 10, 2015

Public-private partnerships (P3s) are not a new phenomenon, but they are an expanding and increasingly necessary one. As local governments compete with each other for tourism dollars and a finicky and demanding workforce, the hospitality industry has become a focus of potential P3s as a way to revitalize fatigued districts and compete with the city ...

Boutique Hotel Brands From ‘Legacy’ Chains – Will They Work?

by admin in Hotel Development, Lodging. Posted February 1, 2015

It is clear that the boutique hotel niche is longer occupied by just a handful of rogue, counter cultural hoteliers. The evolution of lifestyle hotels from a very small, extremely specialized industry segment, to its current status as one of the fastest growing product types, has been nothing short of astounding. It is sometimes debated ...

Hospitality Industry Remains in the Cross Hairs of Department of Labor Following Wage Violation Study

by Andrea Kirshenbaum in Food & Beverage, Human Resources, Legal, Lodging. Posted December 26, 2014

A December 2014 study of the effects of minimum wage violations commissioned by the U.S. Department of Labor (DOL) found associated violations to be “concentrated in the leisure and hospitality industry” and “most prevalent in the service occupations.” The study analyzed the financial and economic impact of minimum wage violations in California and New York on such areas ...

Guest Room Privacy and the Fourth Amendment

by Roger Hillman in Legal, Lodging. Posted September 25, 2014

Hotels are faced with a delicate balancing act when it comes to maintaining guest privacy. Hotel staff must comply with police investigations when noncompliance would constitute obstruction of justice. At the same time, hotel employees must recognize their guests’ Fourth Amendment right to be protected from unreasonable searches and seizures. If hotel employees comply with ...

Winning the Race for Guest Loyalty

by Deloitte in Lodging. Posted August 14, 2014

There is a distinct difference between a hotel customer who has enrolled in a loyalty program and a customer who makes regular, truly loyal use of the brand because of it. For most customers, only one brand “wins” — and the prize is a dedicated relationship that enhances revenue in the long term. The journey ...

Active Shooting: It Can’t Happen Here

by admin in Food & Beverage, Insurance & Loss Prevention, Lodging, Safety & Security, Travel. Posted July 28, 2014

After almost every active shooting in the United States the residents of the victim city invariably say, “It can’t happen here”. But it does and in every state. From Hawaii and Alaska to Maine and Florida, active shooter deaths or workplace violence homicides have plagued communities. No state is immune. No community is unaffected by its brutality, insanity ...

Hotel Rebranding: Time for a Change?

by Claire Hawkins in Hotel Development, Legal, Lodging. Posted June 17, 2014

Is hotel re-branding trending, and is that a further sign of the recovering lodging industry? There have been a number of announced changes in hotel names and brands in the last few months, and while this may or may not signify an economic uptick, you can be assured that there has been a lot of ...

How Travel Buyers Can Help End Child Trafficking

by Michelle Guelbart in Lodging, Safety & Security, Travel. Posted June 1, 2014

The Problem With the use of online classified ads, child trafficking has moved off the streets and behind the closed doors of local hotel rooms. Youth are targeted and manipulated by pimps who transport victims from city to city via U.S. owned airlines and buses. Exploiters use hotel rooms as venues to abuse children, knowing that systems are not ...

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