Lodging - HospitalityLawyer.com®

Gun Policy and the Hospitality Industry: Ways to Consider Your Own Firearm Policy

by admin in Food & Beverage, Legal, Lodging, Safety & Security. Posted May 14, 2015

Firearms and gun control occupy a hotspot right in the middle of the modern psyche. Every facet of this issue—high-capacity magazines, concealed carry rights, background checks—inspires strong feelings and opinions from most people. Gun control currently enjoys a spotlight that had been absent since the Columbine High School shootings, and it really does affect everyone ...

The Invisible Killer: Carbon Monoxide Safety and Hotels

by admin in Insurance & Loss Prevention, Lodging, Safety & Security. Posted May 14, 2015

Carbon monoxide has been in the news recently in the wake of a series of gas-related deaths in a North Carolina hotel. While statistically rare, carbon monoxide poisoning nonetheless presents a serious problem for both hotel operators and their guests. This gas—odorless, tasteless, and colorless—can emit from malfunctioning furnaces and water heaters. If inhaled in ...

The Perils of Hotel Balconies

by admin in Hotel Development, Legal, Lodging, Safety & Security. Posted May 14, 2015

Many people enjoy having a balcony when staying at a hotel; between the outside air and sweeping views, there isn’t much to dislike. However, apart from general security concerns, this favorite amenity has a dark side that rears its head from time to time when tragic accidents permeate the news. On September 1, in St. ...

The Challenges that Hotel Brands Face in Paid Search

by Sam Engel in Hotel Development, Lodging, Technology. Posted May 6, 2015

When you type the name of a hotel brand into a search engine, you’ll probably encounter a large number of text ads placed by online travel agencies (OTAs). Bidding and placing ads on variations of hotel brand names is a very common practice and has even led some in the hospitality industry to refer to ...

Travel, Hospitality, & Leisure Industry: 2015 Outlook

by Guy Langford in Lodging. Posted April 29, 2015

Backed by the current growth momentum, Travel, Hospitality, & Leisure (THL) companies are heading strong into 2015. Amid pent-up demand, it’s important that companies leverage technology to effectively respond to newer forms of competition and a globe-trotting wired customer. Guy Langford, Vice Chairman and U.S. Travel, Hospitality and Leisure leader, Deloitte LLP, shares his thoughts ...

Public-Private Partnerships and the Hospitality Industry

by Lawrence Bartelemucci in Hotel Development, Human Resources, Lodging. Posted April 10, 2015

Public-private partnerships (P3s) are not a new phenomenon, but they are an expanding and increasingly necessary one. As local governments compete with each other for tourism dollars and a finicky and demanding workforce, the hospitality industry has become a focus of potential P3s as a way to revitalize fatigued districts and compete with the city ...

Boutique Hotel Brands From ‘Legacy’ Chains – Will They Work?

by admin in Hotel Development, Lodging. Posted February 1, 2015

It is clear that the boutique hotel niche is longer occupied by just a handful of rogue, counter cultural hoteliers. The evolution of lifestyle hotels from a very small, extremely specialized industry segment, to its current status as one of the fastest growing product types, has been nothing short of astounding. It is sometimes debated ...

Hospitality Industry Remains in the Cross Hairs of Department of Labor Following Wage Violation Study

by Andrea Kirshenbaum in Food & Beverage, Human Resources, Legal, Lodging. Posted December 26, 2014

A December 2014 study of the effects of minimum wage violations commissioned by the U.S. Department of Labor (DOL) found associated violations to be “concentrated in the leisure and hospitality industry” and “most prevalent in the service occupations.” The study analyzed the financial and economic impact of minimum wage violations in California and New York on such areas ...

Guest Room Privacy and the Fourth Amendment

by Roger Hillman in Legal, Lodging. Posted September 25, 2014

Hotels are faced with a delicate balancing act when it comes to maintaining guest privacy. Hotel staff must comply with police investigations when noncompliance would constitute obstruction of justice. At the same time, hotel employees must recognize their guests’ Fourth Amendment right to be protected from unreasonable searches and seizures. If hotel employees comply with ...

Winning the Race for Guest Loyalty

by Deloitte in Lodging. Posted August 14, 2014

There is a distinct difference between a hotel customer who has enrolled in a loyalty program and a customer who makes regular, truly loyal use of the brand because of it. For most customers, only one brand “wins” — and the prize is a dedicated relationship that enhances revenue in the long term. The journey ...

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