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Unsung Heroes of Hospitality – Security Directors

We often take the role of our security directors for granted. While most of us in hospitality focus our efforts on finding ways to enhance our guests’ comfort (and make more revenues!), we can only do so in an environment where both safety and security are assured. After all, this is a department where reports ...
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Help Fight Human Trafficking: a business travel New Year’s resolution

You might not realize it, but business travelers are in a unique position to be a line of defense in one of the world’s greatest tragedies: the crime of human trafficking. Because of the element of travel, the world of the business traveler and human trafficking victims overlap in surprising number of areas. Due to ...
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Simple Tips to Speed your Way and Enhance your Security

The end of year holiday period is full of cheer, family and friends and at times, travel.  But ask any experienced traveller and you will hear in short order that it is one of the most stressful periods in the year for air travel.  Long lines, surly airline employees and at times inconsiderate fellow passengers ...
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Fifteen Years On, Where Do We Stand?

With the fifteenth anniversary of the 9/11 attacks commemorated a few days ago, we thought it would be appropriate to take the pulse of where we were in the immediate aftermath of those horrible events and where we are now. Are Americans safer? Is the world in general safer? Has the threat of terror attacks ...
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How Much Crisis Planning is Enough?

One of the most important management competencies is planning. Crisis planning is the preparation of documented action steps designed to improve the organization’s response toward mitigating a disruption’s impact on assets and resources. Long ago, I was given some sage advice prior to briefing proposed Crisis Planning improvements to the executive team. My boss said, ...
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Firearms Law Issues in the Hospitality Industry

I. INTRODUCTION The focus of this paper is specifically on the federal and statewide gun regulations which affect the hospitality industry. Citizens and entities are subject to the authority of both the state and federal governments, and therefore subject to all federal and state laws. A. Federal Law. The right to keep and bear arms is protected by the Second Amendment ...
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Hotels and Restaurants; Prime Real Estate for Slip and Fall Accidents

By David B. Willis, MemberEckert Seamans Cherin & Mellott, LLC – Boston Slip and falls are the number one cause of accidents in hotels, restaurants and public buildings according to the Bureau of Labor Statistics. Injuries from a seemingly incidental fall here or trip there are estimated to cost some $70 billion annually according to ...
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The Attack on the Waldorf-Astoria Hotel That Never Happened

Fred Burton of Stratfor reflects on his “experience as a counter terrorism agent for the U.S. State Department” with this piece on the investigation surrounding the terrorist infatuation with this popular and historic New York hotel. He covers his teams approach to stop the attack cycle and analyzes  their “counter-surveillance methods” Click here to download ...
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Airport Public Access Areas-Can They Be Safer But Still Welcoming?

So far in 2016, we have had the horrific Brussels-Zaventem airport attack and subsequently, an equally devastating bombing and shooting at the Istanbul-Ataturk airport, one of Europe’s busiest.  Both attacks occurred in areas readily accessible to the public.  In Brussels, suicide bombers targeted check-in areas, blowing up their explosive vests and killing 32 people.  In ...
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Technology, Media and Telecommunications Risk Index 2016

50 risks, split into five megatrends, ranked by 350 senior executives The TMT Risk Index analyses the severity of impact and ease of management of the top 50 risks facing the TMT industry. Grouped into five megatrends, we examine how these are impacting the sector currently and how this will change in the future. The ...
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