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Hotel and Large Venue Security: An Evolving Threat Environment Requires Innovative Practices

Much has been said and written of late with regard to the need to address hotel and large venue security, like sports stadiums, in the aftermath of the October 1, 2017 mass shooting in the vicinity of the Mandalay Bay hotel in Las Vegas.  But six months after the attack, in which 58 people were ...
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How Text Messaging Will Give You an Edge in Hotel Customer Satisfaction

When you want to improve your hotel guest’s experience, it’s crucial to build up the ways in which you communicate with your guests. While emails and phone calls are useful, text messaging for hotels is an efficient and direct way to ensure that your customers are satisfied. Texting gives you instant access to your guests, ...
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Restaurant industry leader Danny Meyer ends tipping. Who will follow?

If you happen to have a late-November reservation at the Modern, Danny Meyer’s two-­Michelin-star restaurant in New York’s Museum of Modern Art, here’s some good news: When the bill comes, you’ll no longer have to do any fuzzy math on a full stomach and a few glasses of champagne. Meyer, head of the Union Square ...
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Mark Your Calendars: The New York City Earned Sick Time Act Will Go Into Effect on April 1, 2014

Originally published in Ogletree Deakins’s eAuthority newsletter. As we previously reported in our June 2013 issue, New York City recently became the largest municipality in the country requiring employers to provide sick time to employees under the “Earned Sick Time Act.” However, in order to become effective, the Act contains a unique provision that ties its ...
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Becoming a Resume Lie Detector

Society of Human Resource Management studies show that 53% of job applicants lie on their resumes. Other research has placed the number at between 30% and 50%, with one 2011 study saying that 80% of resumes are – at a minimum – “misleading.” Whatever the accurate statistic, it’s clear that resume fabrication – from inflated salaries to embellished job titles to trumped-up ...
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