Insurance & Loss Prevention - HospitalityLawyer.com®

Navigating Insurance Coverage in the Wake of a Natural Disaster

by Jeffrey Schulman in Insurance & Loss Prevention, Lodging. Posted June 28, 2018

Flood waters eventually recede; fires are extinguished; and earthquake-damaged buildings are shored. It is only then that the financial toll of a natural disaster can begin to be tallied.Natural disasters are expensive. The 2017 California wildfires are estimated to resulted in $180 billion in damages. Hurricanes Harvey and Maria are estimated to have caused $200 ...

“Hands Off, Pants On” When Guests Sexually Harass Your Hotel Employees

by Darin Mackender in Human Resources, Insurance & Loss Prevention, Legal, Lodging, Risk Management. Posted June 26, 2018

In an April 2016 survey of 400 Chicago-area women working at hotels, nearly 50 percent indicated that they have had a guest answer the door naked, expose themselves, or were otherwise flashed. Worse yet, 1 in 10 said they had been kissed, grabbed, pinched, or groped by a guest. Hotel employees reported incidents in which they were ...

Premises Securities Litigation

by Niva Harney-Hiller in Insurance & Loss Prevention, Legal, Safety & Security. Posted June 12, 2018

This [article] gives a brief overview of how to deal with premises security litigation when it arises on your premises. It addresses case management, investigation and evaluation. Based on these three building blocks, it highlights best litigation planning, budgeting and best resolution plans for security claims. CASE MANAGEMENT Once a complaint is received by your ...

Risk Management – Alcohol and Recreational Marijuana – Meetings & Events

by Cassie Grenemeier in Insurance & Loss Prevention, Lodging, Risk Management. Posted June 9, 2018

Hosting a meeting or event can open your company up to risk and liability. It is important to carefully examine each event individually, looking for what could go wrong, weaknesses and specific threats or hazards. Although this seems like a negative approach, it is actually a positive: after all, you want to make sure your ...

New Wave of ADA Website Lawsuits

by Jordan Schwartz in Insurance & Loss Prevention, Legal, Lodging, Technology. Posted June 5, 2018

Recently, there have been a slew of lawsuits filed across the country alleging that owners and operators of hotels and other places of lodging are using websites that violate the Americans with Disabilities Act (“ADA”). These lawsuits are different than the wave of lawsuits and demand letters sent to so many hotels and other places ...

A Step-By-Step Guide To Terminating Employees For Theft (Part One)

by Edward Harold in Human Resources, Insurance & Loss Prevention. Posted May 24, 2018

There’s good news for retailers: you are getting better at preventing shrink from employees. In 2005, a University of Florida study found that employee theft accounted for 47 percent of shrink. In a follow-up study in 2016, the university found that the percentage of shrink caused by employee theft was “only” 30 percent. The bad news: ...

Two Sides of the Hotel Security Equation

by Hayley Pham in Insurance & Loss Prevention, Legal, Lodging, Risk Management, Safety & Security. Posted May 17, 2018

Recently, as we were planning and executing two conferences at two different hotels, we encountered such totally different perspectives on conference attendee safety that we wondered if we were in a reality TV show. Here’s a look at how that script might play out: Hotel safety protocols Scene I Exterior: London, England. Upscale major branded ...

Employee Training is Key to GDPR Compliance

by Melissa Dials in Insurance & Loss Prevention, Legal, Technology. Posted May 3, 2018

The EU’s General Data Protective Regulation (“GDPR”) goes into effect on May 25, 2018. It is a mammoth regulation and perhaps the most significant European data protection legislation in more than 20 years. In fact, the European Commission just released a new website to help stakeholders, including businesses, with implementation. With its global reach, applying to any ...

5 Things Businesses Need to Do If They Think They’re About to Be Sued

by Joseph Arellano in Insurance & Loss Prevention, Legal. Posted May 1, 2018

How prepared are you to handle being sued? The shock of a lawsuit often catches businesses off guard, leaving them vulnerable to complications that could have been easily avoided. Having a plan and acting swiftly can go a long way in terms of limiting your exposure, minimizing unnecessary case hiccups and maintaining a healthy morale ...

Workplace Violence Fatalities Up in 2016

by John Ho in Human Resources, Insurance & Loss Prevention, Risk Management, Safety & Security. Posted April 26, 2018

The Bureau of Labor Statistics recently published workplace fatality statistics for 2016 showing a 7-percent increase from 2015. Within this increase, workplace violence and other injuries by persons or animals increased 23 percent to become the second-most common fatal event in 2016. This increase represents an additional 163 cases to 866 in 2016. Workplace homicides ...

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