In 2018 and 2019, there were approximately 5,000 federal lawsuits filed against hotels, restaurants, stores, and other places of public accommodation alleging that their websites violated Title III of the Americans with Disabilities Act (“ADA”). In all likelihood this number
“A hotel has a duty to adopt reasonable security measures to protect guests from foreseeable harm. Foreseeability can be established from past circumstances that are likely to be repeated.” Judge Karen Morris, “Hotel security requires vigilant attention,” Hotel Management, 19
Establishing a food safety culture in your organization is critical to the process from farm to table. Every individual involved in food production, manufacturing, distribution, and consumption has a stake in the safety of food. The financial burden posed by
A wildfire is considered any unwanted or unplanned fire burning in forest, shrub, or grass. Wildfires are one of the most destructive natural disasters that exist and occur year-round all over the world. Some of the most common areas susceptible
The Uniform System of Accounts for the Lodging Industry (USALI) was first published by a committee of the Hotel Association of New York City (HANYC) in 1926. The committee was chaired by E. M. Statler the founder of Statler Hotels.
Discussing sexually sensitive subject matter with students or employees ensures their awareness of and mitigates associated risks. Different countries present different societal attitudes on issues such as public displays of affection, projection of sexuality in dress and mannerisms, and LGBTQ
BUSINESS TRAVELER OVERVIEW SAFETY AND SECURITYGlobal Business travelers may enjoy the fact that the hotel provides a complimentary breakfast and reliable Wi-Fi, but what they value most is a better sense of security when they travel on behalf on their
Whether internal or external, violence in the workplace is an increasingly problematic issue that employers must learn to effectively minimize and prevent. This is even more important in the hospitality industry, given the constant interaction with the public, the high
The mass murderer who used the MGM Mandalay Bay as a gunner’s perch to kill 59 people and wound 452 on 1 October 2017 shocked the hotel industry. Cries of, “we’ve never seen hotel violence like this,” and “this was
A proactive approach to local and international disease threats is an essential and often overlooked safeguard to business productivity and duty of care. Human capital is arguably worth more to a business than tangible assets, because it is often the
It’s happened again-a terrible attack on a hotel, followed a few days later by the deadly commandeering of an ambulance and its subsequent use as a bomb. Afghanistan, more than 16 years after the US and its NATO allies first
In many parts of countries around the world, the neighborhood bar provides a location for friends to gather. Taverns and restaurants offer patrons a place to drink and dine. Nightclubs offer a high energy atmosphere that combines dancing and the
