Lodging - HospitalityLawyer.com®

What the Hospitality Industry Needs to Know about Website Accessibility Guidelines

by William Miller in Food & Beverage, Legal, Lodging, Technology. Posted December 6, 2015

Do private businesses, including restaurants, hotels and travel businesses who offer services to the public through their website (i.e., sell a product or service on the website) have to make their websites accessible to persons with disabilities? While the answer to that question is almost certainly “yes,” it has still not been conclusively answered by ...

Texas’ open carry law: 3 steps hotels should take before the New Year

by John Harrison in Legal, Lodging, Safety & Security. Posted November 25, 2015

The Texas statute allowing the open carrying of guns by licensed holders will become effective on January 1, 2016. Prior to this effective date, Texas hotel properties should consider following these three steps in an effort to comply with the law. 1. Update the Employee Handbook Under the revised statute, a hotel may still prohibit its ...

Insurance Coverage For Possible Ebola Claims Involving Hospitality Businesses

by Marshall Gilinsky in Food & Beverage, Insurance & Loss Prevention, Lodging. Posted November 24, 2015

Originally published in Anderson Kill’s Hospitality Alert, Nov. 2014 Co-authored by Diana Shafter Gliedman Now that the first cases of Ebola in the United States have been treated and the country is for the moment Ebola-free, it’s easier than two months ago to maintain perspective. Ebola is difficult to contract, and widespread outbreaks in the ...

Death in Airbnb Rental Raises Liability Questions

by NY Times in Insurance & Loss Prevention, Lodging, Safety & Security. Posted November 16, 2015

By ROB LIEBER There is no better — or sadder — way to explain how Zak Stone’s father died in a vacation rental than how he did himself this week, so this is how he began the essay he wrote for the online magazine Matter. “The rope swing looked inviting. Photos of it on Airbnb ...

Anatomy of a Hotel Data Breach

by Sandy Garfinkel in Lodging, Safety & Security, Technology. Posted November 10, 2015

Data breach incidents have dominated the news in 2014, and they are only becoming more frequent and damaging. Every industry and every type of business has been a victim of cyber intruders or other types of data loss or theft. Information criminals take everything from sensitive corporate trade secrets to customer or employee personal information, ...

Popular Hotel in Somalia Is Bombed by Militants

by NY Times in Lodging, Travel. Posted November 2, 2015

By MOHAMMED IBRAHIM and JEFFREY GETTLEMAN MOGADISHU, Somalia — Islamist militants stormed a popular hotel in the heart of Mogadishu, Somalia’s capital, on Sunday, blowing up the front gate with a car bomb, shooting guests and hotel workers, and then battling with security forces from the hotel’s rooftop for several hours. Somali government officials said ...

What You Should Know Before Monitoring Your Employees and Guests

by Lonnie Giamela in Human Resources, Legal, Lodging, Technology. Posted October 29, 2015

Co-authored by John Marvos Employees can make or break businesses in the service industry. While customer service oriented employees create a luxurious experience at a lesser establishment, employees that don’t prioritize customer service can ruin a guest’s experience even at the most finely-appointed hotel. However, managers and supervisors cannot always be present to recognize and ...

Recent Events Highlight Legionella Risks for Commercial Real Estate, Hospitality, and Health Care Industries

by Paul McIntyre in Food & Beverage, Lodging, Safety & Security. Posted August 21, 2015

Co-authored by Aaron Mapes Legionnaires Disease has grabbed headlines in recent weeks, with high profile outbreaks that have resulted in sicknesses and deaths, along with calls for stricter regulation of water systems, particularly HVAC cooling towers. In New York City this summer, an outbreak traced to a cooling tower at a Bronx hotel resulted in ...

Crime Prevention Through Environmental Design

by Donald Decker in Insurance & Loss Prevention, Lodging, Safety & Security. Posted August 6, 2015

The hospitality industry provides or the safety and security of its patrons and employees on its premises. This responsibility extends to all parts of the premises to which patrons and employees may be expected to go and to those parts of the premises that the business has led the patrons and employees to believe they ...

Limiting Off-Duty Access To The Hotel

by L. Brent Garrett in Human Resources, Lodging. Posted August 6, 2015

Many hospitality employers are surprised to learn that employees have a right under federal labor law to access the exterior, nonworking areas of the hotel property in their off-duty hours for union or other protected concerted activities. Hospitality employers are also surprised to learn that handbook rules prohibiting any off-duty employee access or conditioning off-duty ...

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